Contact Us

Contact us

If you have any questions about your Harrods Rewards, or need to report a lost or stolen card then you can call the Rewards Managers on +44 (0) 20 7893 8408 or email us at rewards@harrods.com.

You can also keep up to date with your account at any time by registering online at harrods.com. You'll need your Rewards card details, so remember to have them to hand.

harrods.com now delivers
to 40 countries »

harrods.com delivers overseas to the following countries:

Country	Approx Delivery Time
Export Zone 1 - Europe: Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Spain	5 – 7 Days
Export Zone 2 - Europe: Austria, Channel Islands, Finland, Norway, Portugal, Sweden, Switzerland	5 – 7 Days
Export Zone 3 - Europe: Cyprus, Czech Republic, Gibraltar, Greece, Hungary, Malta, Poland, Romania, Slovakia, Slovenia	5 – 7 Days
Export Zone 4 - USA & Canada	7 – 10 Days
Export Zone 5 - Far East: Hong Kong, Japan, Singapore, Thailand	7 – 10 Days
Export Zone 6 - Rest of the World: Australia, Bahrain, India, Israel, New Zealand, Qatar, Saudi Arabia, UAE	10 – 12 Days

We deliver the majority of our online and catalogue items; with only perfume, alcohol, electrical, crackers, items containing wood and items of a perishable nature being the normal exceptions. However there may also be specific exceptions on individual items or restrictions on certain items dependant the country of export.

In addition to the above exclusions we are currently unable to send Hampers, Gift Boxes or food items to Australia and New Zealand, due to local Customs Restrictions and Charges.

Find out more about International shopping »

Shop the world’s most famous luxury department store online. At Harrods.com you will discover luxury gifts for every occasion; exclusive beauty products, cosmetics, skincare & fragrance from the must-have beauty brands as well as an excellent selection of designer handbags and accessories, a premier range of food hampers, fine wines and chocolates from Harrods Food Halls.