Cookie Policy

Cookies are small data files which are temporarily stored on your computer's hard drive every time you visit a website.

Although there are lots of different types of cookies, every single one tracks user behaviour to help make your overall experience quicker, easier and more efficient. Cookies cannot harm your computer and do not contain any personal or private information.

In the chart below we've listed the four different types of cookies we use on harrods.com, and why we use them. If you're especially curious, you can click on the tabs below the chart to see the specific names of every single cookie we use.

 

Functionality Cookies Analytics Cookies Marketing Cookies Customer Preference Cookies
These cookies enable you to purchase products on our website and use our 'favourites' functionality, which enables you to save products in one place. This type of cookie also covers our 'share' functionality with social media sites such as Facebook and Twitter. These cookies are used to measure and analyse how customers are using our website. We use this information to improve your customer experience on harrods.com. We use Marketing Cookies to identify how you are reaching us. This information helps us gauge the relevance and effectiveness of our marketing. This type of cookie enables our website to remember preferences you make such as your username, location and language. This saves you time, as it means you don't have to manually enter information every time you visit.

 

How do Cookies Work?

On harrods.com, we use cookies that behave in four main ways. These cookies are called First-Party, Third-Party, Session and Persistent Cookies. Below, take a look at what these cookies do.

Session Cookies:

Session Cookies exist temporarily while you are reading and navigating the website. Once you have closed the page, the web browser will delete all Session Cookies.

First-Party Cookies:

First-Party Cookies track behaviour within the confines of the harrods.com website. They help us to offer you improved functionality and a smoother customer experience.

Third-Party Cookies:

Third-Party Cookies are set in websites outside of harrods.com. (For example, Google Analytics uses Third-Party Cookies to provide us with information on visits to and from our website).

Persistent Cookies:

A Persistent Cookie will outlast your session on harrods.com. In this sense, Persistent Cookies remember your behaviour. For example, a Persistent Cookie will store your details to prevent the laborious task of re-entering the same information every time you visit us. (For example, Persistent Cookies save the contents of your shopping bag if you leave harrods.com and have not purchased).

How to Manage Cookies?

The vast majority of web browsers accept cookies. However you do have the ability to decline cookies by modifying the settings on your browser. For further information about cookies and how to disable, block and delete them, see the instructions below. PLEASE NOTE If you do this you may lose some of the functionality of this website.

 

Browser Windows OS Mac OS

Chrome
  1. Select 'Options' from the 'Tools' tab at the top of your browser window.
  2. Select the 'Under the Hood' tab, find the 'Privacy' section, and select the 'Content settings' tab.
  3. Finally, select 'Allow local data to be set'.
  1. Select 'Preferences' from the 'Explorer' tab at the top of your browser window.
  2. Find 'Cookies' under 'Receiving Files'.
  3. Select the 'Never Ask' option.

Firefox
  1. Select 'Internet Options' from the 'Tools' tab at the top of your browser window, then click on the 'Privacy' tab.
  2. Make sure that the 'Privacy level' is set to Medium or below, which enables cookies in your browser.
  3. Cookies will be disabled if settings are set to Medium or higher.
  1. Select 'Preferences' from the 'Explorer' tab at the top of your browser window.
  2. Find 'Cookies' under 'Receiving Files'.
  3. Select the 'Never Ask' option.

Internet Explorer
  1. Select 'Options' from the 'Tools' tab at the top of your browser window.
  2. Select the 'Privacy' icon.
  3. Click on 'Cookies' and select 'allow sites to set cookies'.
  1. Select 'Options' from the 'Tools' tab at the top of your browser window.
  2. Select the 'Privacy' icon.
  3. Click on 'Cookies' and select 'allow sites to set cookies'.

Safari
  1. Select the Cog icon at the top of your browser window,
  2. Select the 'Preferences' tab.
  3. Select 'Security' and check the option that says 'Block third-party and advertising cookies'.
  4. Click 'Save'
  1. Select 'Preferences' from the 'Safari' tab at the top of your browser window.
  2. Select 'Security' and then 'Accept cookies' option.
  3. Select the 'Only from site you navigate to' option.

 

Our Functionality Cookies
Name of the Cookie(s) Description
uvc, uid, xtc These cookies are 'Addthis.com' bookmark and share cookies used when using the share functionality for Facebook and Twitter.
Our Analytics Cookies

These are the Analytics Cookies that harrods.com uses:

Name of the Cookie(s) Description

s_sq,
s_cm,
sc_ev26,
sc_ev31,
s_evar11,
s_evar14,
s_evar15,
s_evar16,
s_evar17,
s_evar24,
s_evar25,
s_evar26,
s_evar27

These cookies enable the function of our SiteCatalyst analytics software, supplied by our business partner Adobe. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies can only be seen by the relevant teams at Harrods and Adobe and never shows any confidential information.
s_vnum,
s_invisit,
s_visitStart,
s_cmdir
These cookies enable the function of our SiteCatalyst analytics software, supplied by our business partner Adobe. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies can only be seen by the relevant teams at Harrods and Adobe and never shows any confidential information.
_utma,
_utmz,
_utmb
These cookies enable the function of Google Analytics. Software. Like SiteCatalyst, this software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant.

The data stored by these cookies can be seen only by the relevant teams at Harrods and Google and never shows any confidential information.
_utmc These cookies enable the function of Google Analytics. Software. Like SiteCatalyst, this software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant.

The data stored by these cookies can be seen only by the relevant teams at Harrods and Google and never shows any confidential information
Our Marketing Cookies

These are the Marketing Cookies that harrods.com uses:

Name of the Cookie(s) Description
JSESSIONID This cookie is used to identify visitors to the Harrods website. These cookies are deleted when you close your browser. This cookie is set by dp2.specificclick.net
Our Customer Preference Cookies

These are the Customer Preference Cookies that harrods.com uses:

Name of the Cookie(s) Description
pid_u This cookie is used to store the Harrods.com customer's User ID