Customer Services

Welcome to harrods.com. Should you have any queries about shopping with us, or the services we provide, please consult the relevant section of our Shopping Guide below. For further assistance please contact our dedicated Harrods Direct Customer Service Team or our Knightsbridge store on the below numbers.

• • Harrods Store Enquiries:+44 (0) 20 7730 1234
  • Harrods Ltd
  • 87–135 Brompton Road
  • Knightsbridge
  • London,
  • SW1X 7XL
  • United Kingdom
• • Harrods Direct Orders & Enquiries:
  • UK: 0845 605 1234
  • International: +44 (0)20 8479 5100
  • Harrods Direct
  • Admail 1234
  • London
  • SW1X 2XX
  • United Kingdom

• Prize Draws & Competitions

• Security and Privacy

  • Cookies
  • Forgotten password?
  • Security and Privacy Policy

• Delivery and Returns

  • 1. UK Delivery Options
  • 2. Returns and cancellations
  • 3. Delivery to multiple addresses
  • 4. International Delivery
  • 5. Christmas 2009 Last Order Dates

• Payment

  • Accepted payment methods
  • Security/CVV code
  • 3D Secure

• Shopping Online

  • Accessibility
  • The Harrods Sales
  • Size guides

• Your Order

  • Change/cancel your order
  • Place your order
  • Acknowledgement
  • Track your order

• Your Account

  • Registration
  • Login/sign out
  • Update your communication details
  • Change your personal details

• International Shopping

  • International Delivery
  • Prices & Currency
  • Payment
  • Custom, duties and VAT

• Getting Started

  • About harrods.com
  • Search and navigate the site
  • Payment options

• FAQ

  • FAQ