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Harrods Christmas Grotto 2016

The Harrods Christmas Grotto 2016

Friday 4th November 2016 – Saturday 24th December 2016 

Mon – Sat: 10am – 8pm, Sun: 12 noon – 5pm

Saturday 24th December (Christmas Eve): 10am – 3:30pm 

Unfortunately tickets for the Harrods Christmas Grotto 2016 have now sold out.

To keep updated on tickets and details for the 2017 Harrods Christmas Grotto please join Harrods Rewards today.

The Customer Loyalty team telephone lines will be open between 9am - 8pm Monday to Saturday and 11am – 5pm on Sunday.

Location: The Grotto is located on the Fourth Floor by the Door 10 Escalator.

Harrods Christmas Grotto Experiences

Whether marking a child's first Christmas or honouring a family tradition, a visit to The Harrods Christmas Grotto is the perfect way to start the festive season, as well as an opportunity to make special memories that will be remembered forever. Browse the packages below to find out more about the Grotto experiences available.

The Harrods Christmas Grotto Experiences

Prices

Classic Visit

  • Discover the Harrods Christmas Story as you journey through the Ice Kingdom, before meeting Father Christmas in his frozen grotto.
  • Each child and baby will take home a special gift from Father Christmas.

Booking fee of £10 per child*

Pre-Schooler Visit

  • Discover the Harrods Christmas Story as you journey through the Ice Kingdom, before meeting Father Christmas in his frozen grotto.
  • Each child and baby will take home a special gift from Father Christmas.
  • Suited to children under the age of four, this experience is available between Monday and Friday, 10am to 11:30am, throughout November only.

Booking fee of £10 per child*

*Please note: the booking fee is £10 per child (aged 3-17 years). There is a minimum fee of £10 per booking. All booking fees will be refunded onto your Harrods Rewards card on the day of your visit to the Harrods Christmas Grotto and will be available to spend across the store (excluding the Christmas Grotto photography) until Saturday 31st December 2016. Exceptions on selected items apply. If you do not attend your Christmas Grotto booking, the sum of the fees will not be refunded onto your Rewards card and will be lost. Please be aware that due to exceptionally high demand for the Harrods Christmas Grotto booking is mandatory. See full terms and conditions.

Harrods Christmas Grotto Bookings

The Harrods Christmas Grotto bookings will open on Monday 19th September 2016. However all customers registered to Harrods Rewards by Sunday 28th August 2016 will receive priority booking based on their Rewards tier and will be eligible to book their tickets first before Monday 19th September 2016.

All registered Rewards members who are eligible for priority booking will receive a SAVE THE DATE email on Wednesday 31st August 2016 which will state the date you are eligible to book your tickets. 

If you are not already a Harrods Rewards member, click the link below to join.

Join Harrods Rewards today

Update Your Contact Details

To make sure you receive the SAVE THE DATE email, sign in to your Harrods account, register your Rewards card and update your contact details.

Sign in to your Harrods account

If you need any assistance with your Grotto ticket booking, please contact Customer Loyalty at grotto@harrods.com or 0333 300 2300.

About Tickets

Unfortunately tickets for the Harrods Christmas Grotto 2016 have now sold out.

To keep updated on tickets and details for the 2017 Harrods Christmas Grotto please join Harrods Rewards today.

Please note that you will be required to create a website login on the booking site in order to book tickets for the Harrods Christmas Grotto 2016. This applies to customers who have already booked tickets in previous years. This login is different to your Rewards account details. There is a maximum of 1 booking per Rewards card, with up to 8 people in each booking. 

Delight little ones with our edit of amazing toys below.

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