Personal Shopping
Harrods is one door with a million paths. Not sure where to start? Book an appointment with a Personal Shopper today. Maximum convenience, no minimum spend.
Whether you’re in search of the perfect gift or putting together your own capsule wardrobe, our Personal Shopping service is here to help. Book an appointment with the Knightsbridge team or shop the store from home to enjoy all that Harrods has to offer, wherever you are.
How Does It Work?
1. Get in Touch
First, click the link below to send us an email with some details about you – such as your preferred language and departments of interest – and we’ll connect you with the team.
2. Meet Your Personal Shopper
Your dedicated personal shopper will contact you within 48 hours on whichever platform you prefer – whether that’s WhatsApp, WeChat or a simple phone call.
3. Explore In-Store
For the full Harrods experience, you can book an appointment for you and your personal shopper to navigate the store together.
4. Shop From Home
If you can’t make it to Knightsbridge, our service also allows you to browse from the comfort of your own home. Your personal shopper will help guide you through the store remotely and arrange for you to receive your shopping spree in the post.
Frequently Asked Questions
About the Service
Rewards
Returns Policy
Terms of Service
A member of our team will contact you personally via email or phone to discuss your preferred mode of communication and arrange a time to begin the Personal Shopping experience. They will then act as your personal shopper. To receive this service please click the Connect Now button above to email [email protected] and send us your information. You can opt out at any time by letting your personal shopper know. For further details on how Harrods handles your personal data, please visit harrods.com/privacy.
Hygiene and Safety
We are continuously monitoring current government guidelines around COVID-19 to maintain the safety and wellbeing of our customers and colleagues. The store is frequently cleaned throughout the day by a dedicated team, while hand sanitiser stations remain in place. All Personal Shopping staff follow the highest hygiene standards to ensure a safe shopping environment for our customers.