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    Store Reopening Announcement

    Since temporarily closing our doors in March, we have been poised and ready to resume operations in a way that ensures the absolute safety of colleagues and customers. We are delighted to announce that, as per government guidance, our Knightsbridge store will reopen on June 15th, with significant social distancing measures in place.  

    When we reopen, footfall monitoring technology will be in operation to limit capacity in-store and ensure social distancing can be maintained. Clear signage will direct customers and employees safely around the store, and specific doors will be designated for entering and exiting the building. Furthermore, an enhanced cleaning program has been introduced, including hand sanitiser stations established across the store and at the entrance and exit points. These are just some of the measures that have been introduced to ensure customers can shop safely at Harrods.

    While closed, our rainbow window creative demonstrated solidarity with our local London community. This rainbow creative will be updated to a bold eruption of a rainbow prism, symbolising optimism in better days ahead.  

    Michael Ward, Managing Director of Harrods, said: "Closing our store was a heart-breaking decision for everyone at Harrods, and we instinctively began to look ahead to reopening, poised and ready to welcome customers back as soon as we feasibly could. We are delighted to reopen our iconic store on June 15th. While we will undoubtedly be operating in a hugely changed environment, we are optimistic about the future. The opening of Harrods – a building that has stood in central London for over 170 years - is important for our long-term stability as a business, but also an optimistic step in the wider reopening of London. We are excited to welcome back our customers and colleagues, as well as support the local London and British economy get back on its feet”.  

    We will be updating, prior to opening on the 15th June, with all the relevant information our customers may require when planning a visit. Please check back soon for more updates.

    Ahead of the full store reopening, the Harrods Pharmacy will reopen on Monday, June 1st. Customers will be able to enter and exit via Door 10, located on Hans Road. The Pharmacy will open from 11am – 7pm, Monday to Saturday and 12pm – 6pm on Sundays. Footfall monitoring will be in operation to limit capacity within the pharmacy and ensure social distancing can be maintained.