Offering exceptional benefits, Harrods Rewards has been designed to enhance your shopping experience. Sign up today to earn points as you spend. Points can be converted into cash at any time. Want to know more? Here are our Rewards FAQs:
Harrods Rewards is a loyalty scheme that has four membership levels: Green, Green 2, Gold and Black. As a Rewards member, you will earn points as you spend, giving you exclusive access to an array of benefits. You can redeem your points for a cash equivalent (‘Cash Reward’) at any time by logging into your account online. For every 500 points you earn, you receive £5 to spend in-store.
For more information on membership benefits, please see our Harrods Rewards page.
Rewards points are earned on all products and selected services purchased online, in our Knightsbridge store and in our UK airport outlets.
Typically, Harrods Rewards points will be added to your account within 24 hours of a purchase. However, points earned in connection with Harrods’ events and promotions may take longer to be added. In these instances, please refer to the promotion’s Terms & Conditions.
Sign in to your account or register your card and select ‘Anytime Points Redemption’. Your Cash Reward will be available for you to spend in-store within 48 hours of redemption. You can convert points in multiples of 500. This means that with a points balance of 1,750 points, you can convert 1,500 points to receive a £15 Cash Reward. This would leave you with a remaining points balance of 250 points on your account.
Once redeemed, your balance will expire after two years. We will send you reminders if the expiry date is approaching. Just make sure that you are signed up to receive communications from us, and we will let you know.
If your spend value reaches the required amount, your account will be upgraded to a higher tier. This will take no more than 24 hours to be actioned, and we will email you to let you know when it is done.
Your membership depends on your annual spend from 1st January to 31st December. We will review your membership at the end of each year to determine whether you will stay at the same level, upgrade or move down a tier.
Unfortunately, 10% days are an exclusive benefit for our Black and Gold Rewards members that can only be used in-store. However, our 10% Rewards Weekend promotion, which is open to all members, is applicable in-store and online.
Most brands participate in 10% days. However, certain services, products and departments are excluded. These include, but are not limited to, Furniture, Fine Jewellery, Fine Watches, Food Halls, Gift Cards, restaurants, other in-store services such as Hair & Beauty and some fashion brands.
An American Express card offers generous benefits, which you can receive in conjunction with Harrods Rewards.* These include:
- 1,000 Rewards points on approval
- Two extra Rewards points (in addition to those you already receive) for every £1 spent in-store
- One Rewards point for every £1 spent outside the store
- A complimentary Discovery Hammam experience at our Hair & Beauty Salon
- Exclusive early access to Sale Previews
- Extra Rewards points during Sale Previews
- Invitation to exclusive events and American Express Experiences
- Invitation to By Appointment
*Terms & Conditions apply
Only Gold or Black Tier Harrods Rewards members are eligible to apply for the Harrods American Express card. Application is by invitation only, approval is subject to status, and certain exclusions and terms apply. Customers can enquire and be recommended by Customer Service if they are eligible. Please note: the Harrods American Express card is a charge card and an annual fee of £150 applies. Please contact Customer Service to find out more.