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Redeem your Rewards points online and on the new Harrods app – Find Out More

Up to 30% off selected shoes, including Sophia Webster, Gianvito Rossi and more. Ts&Cs applyShop Now

Enjoy up to 20% off spring furniture online and in-store. - Shop Now


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Meet The Team

Bilen Zeremariam

Client Experience Manager

Bilen Zeremariam in action
“Think of me as your interior-design matchmaker”

Meet Bilen once and you’ll be chatting to her like an old friend. It’s a superpower she uses to decipher your personal style and pair you with exactly the right designer to deliver the furniture scheme of your dreams. She’s vivacious, sociable and incredibly perceptive, not to mention wildly creative – a muscle she flexes while managing the Harrods interior-styling service.

Interior Motives


How would you describe yourself?
"Incredibly social. Bubbly. A true extrovert. But that doesn’t mean I’m loud – I can read people’s moods and emotions, which helps me connect with people really quickly." 

Is there a particular period of art and architecture that inspires you?
"The Renaissance era. The art, the buildings, the music… it’s all so regal. I remember visiting the Sistine Chapel as a kid and just staring up in complete wonderment at the ceiling. I couldn’t believe what I was seeing. That’s where my passion for art and design started. I started putting pen, pencil and paint to paper – and here I am."

What’s your USP?
"A finely tuned sense of cultural awareness. I’ve been fortunate enough to travel a lot and work around the world, which has opened my eyes to international interiors. Middle Eastern families will have different tastes and spatial requirements to Mediterranean households, for example. I can anticipate these needs without our clients having to spell them out."

Do you foresee any interiors trends in the coming years?
"People are increasingly wanting to improve their outdoor spaces. This means landscaping, garden furniture, lighting – the works. I’d love to have a huge entertaining space outside with rattan furniture and a large dining table. Any chance to eat al fresco, count me in!"

What’s been you proudest achievement while working for Harrods Interiors?
"The launch of our new interior-styling service. Together with Alison Husbands, we now offer seasonal styling, meaning we’ll dress your home for everything from dinner parties to big holidays like Eid and Christmas. We also put on masterclasses, such as how to dress your table for Easter." 

In another world, you might have been…
"A florist! I did my own wedding flowers and since then I’ve got really into it. It’s all about shape, colour and texture – much like interior design."

The Interior Design Studio department in-store at Harrods
At Your Service
Need Advice?

We’re here to help, so if you have any questions about potential projects or require more information about our services, please get in touch.
You can visit us in-store: Third Floor, Harrods 87–135 Brompton Road, London SW1X 7XL. We’re also happy to answer any questions over the phone or by email.

+44 (0)20 7225 5926Email to Enquire