Plan Your Visit
The Harrods name is synonymous with excellence; expect an exemplary level of care, outstanding personal service and a truly unique sense of magic.
Our new paper bag has arrived. We have removed all plastic carrier bags from the store and replaced them with a 100% recyclable, and sustainably sourced paper bag, made from 40% recycled materials. The FSC® label on our new bags means that the paper is responsibly sourced, helping to take care of the world’s forests. We will also remove all carrier bags from our Food Halls and Gift Shop later this year, when customers will be invited to use their own bags or purchase our new bag for life.
Fancy a gourmet dinner in town? Little did you know that when most of the store closes, selected Harrods restaurants spring to life. There’s haute cuisine by way of the Harrods Social by Jason Atherton. Everything from Tom Kerridge’s fish and chips to sizzling wagyu steaks in the Dining Hall. A four-course taste of Manhattan at The Tiffany Blue Box Cafe. And for post-dinner drinks, a dazzling menu of cocktails at Baccarat Bar. Walk-ins and bookings welcome.
A snapshot of unmissable departments to be found inside Harrods
Things to Know
As you’d expect, we’re still employing strict hygiene and social-distancing measures in-store to make Harrods a safe place for our customers and colleagues. Visit our FAQs page for everything you need to know about our safety policies, booking information and more.
While you’ve been gone, our Store Guide has officially gone digital. You’ll notice handy QR codes around the store, which you can scan with your smartphone to load our digital maps on demand. You can also download the Harrods app and follow our routes around the store – just set your destination and go.
Whether you’re in search of the perfect gift or putting together your own capsule wardrobe, our Personal Shopping service is here to help. Book an appointment with the Knightsbridge team or shop the store from home to enjoy all that Harrods has to offer, wherever you are.
Harrods Customer Service:
- Monday to Saturday: 10am - 8.30pm
- Sunday: 11.30am - 5.30pm
- Or visit us on the 3rd floor of our Knightsbridge store, during our store opening hours.