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    Visitor Guidelines

    Our Knightsbridge store is closed until further notice in line with government guidelines.

    However, our Personal Shopping service remains open for customers to shop the store from the comfort of home. All orders placed through Personal Shopping will be available for collection from our Click & Collect desk. 

    Our Click & Collect and Safe Deposit services will remain open. Customers using our Click & Collect service will be emailed a store pick-up location when their order is ready for collection. Please note, Click & Collect operating times are Monday–Saturday 10am–6pm and Sunday 12pm–6pm.

    H beauty, Lakeside; Harrods Outlet, Westfield; H Café and our airport stores are also closed until further notice.

    We will be continually updating this page as more information becomes available, so keep checking in, or sign up to our newsletters to be the first to know when we reopen.