Harrods GROTTO - 2015


Harrods Christmas Grotto Experiences

Whether marking a child's first Christmas or honouring a family tradition, a visit to The Harrods Christmas Grotto is the perfect way to start the festive season, as well as an opportunity to make special memories that will be remembered forever. Browse the packages below to find out more about the varied Grotto experiences available.

OPENING DATES AND TIMES

Friday 6th November 2015 to Thursday 24th December 2015

Monday to Saturday: 10am – 8.30pm, Sun: 11.30am – 5.30pm
Thursday 24th December (Christmas Eve): 10am – 3.30pm

Location: The Grotto is located on the Fourth Floor by the Door 10 Escalator.

Experience Price

The Grotto Café Visit – new for 2015

    • Journey through Father Christmas’ toy workshop before meeting him in his winter cabin
    • Each child and baby will take home a special gift from Father Christmas
    • After meeting Father Christmas, make your way to the exclusive Disney Christmas Café to enjoy your buffet dining experience in the Christmas themed surroundings

Click here to view sample menu
 

Booking fee of £10 per child*
Adult buffet (including glass of wine or soft drink): £37.50
Children’s buffet (including unlimited soft drinks): £25
All prices are inclusive of service charge

Vegetarian and gluten-free options available. If you have any dietary requirements, please contact the Harrods Customer Loyalty team at grotto@harrods.com to let us know at least 3 days in advance. Our products may contain traces of nuts. Please inform your waiter if you suffer from any allergies

Cafe Experience

Tea Time Visit

      • Journey through Father Christmas’ toy workshop before meeting him in his winter cabin
      • Each child and baby will take home a special gift from Father Christmas
      • After your visit with Father Christmas, enjoy afternoon tea in The Georgian restaurant, with the option of adding a glass of Champagne for adults. Children will be able to enjoy their own mini afternoon tea

Click here to view sample menu
 

Booking fee of £10 per child*
Adult afternoon tea: £42
Children’s afternoon tea: £30
Upgrade with a glass of Harrods Champagne at £14 per adult
All prices are inclusive of service charge

Vegetarian and gluten-free options available. If you have any dietary requirements, please contact the Harrods Customer Loyalty team at grotto@harrods.com to let us know at least 3 days in advance. Our products may contain traces of nuts. Please inform your waiter if you suffer from any allergies.

Classic Visit

    • Journey through Father Christmas’ toy workshop before meeting him in his winter cabin
    • Each child and baby will take home a special gift from Father Christmas
 

Booking fee of £10 per child*

Pre-Schooler Visit

  • Journey through Father Christmas’ toy workshop before meeting him in his winter cabin
  • Each child and baby will take home a special gift from Father Christmas
  • Suited to children under the age of four, this experience is available between Monday and Friday, 10am to 11:30am, throughout November only
 

Booking fee of £10 per child*

*Please note: the booking fee is £10 per child (aged 3-17 years). There is a minimum fee of £10 per booking. All booking fees will be refunded onto your Harrods Rewards card on the day of your visit to the Harrods Christmas Grotto and will be available to spend across the store (excluding the Christmas Grotto photography) until Thursday 31st December 2015. Exceptions on selected items apply. If you do not attend your Christmas Grotto booking, the sum of the fees will not be refunded onto your Rewards card and will be lost. This fee is additional to the Tea Time and Grotto Café Experience charge. Please be aware that due to exceptionally high demand for the Harrods Christmas Grotto booking is mandatory. See full terms and conditions.

To find out more on how to book your Harrods Christmas Grotto tickets visit the next tab "HARRODS CHRISTMAS GROTTO TICKETS" at the top of the page.

HARRODS CHRISTMAS GROTTO BOOKINGS

The Harrods Christmas Grotto bookings will open on Monday 14th September 2015. However all customers registered to Harrods Rewards by Sunday 30th August will receive priority booking based on their Rewards tier and will be eligible to book their tickets first before Monday 14th September.


All registered Rewards members who are eligible for priority booking will receive a SAVE THE DATE email on Tuesday 1st September 2015 which will state the date you are eligible to book your tickets.


If you are not already a Harrods Rewards member, click the link below to join.

REGISTER TODAY

Update your contact details

To make sure you receive the SAVE THE DATE email, log in to your Harrods account, register your Rewards card and update your contact details.

Log in

If you need any assistance with your registration or when updating your details online, contact the Customer Loyalty team at rewards@harrods.com or call 0333 300 1234 and we will be more than happy to help.

About Tickets

  • Please note that you will be required to create a website login on the booking site in order to book tickets for the Harrods Christmas Grotto 2015. This applies to customers who have already booked tickets in previous years. This login is different to your Rewards account details. A maximum of 8 tickets can be booked per time-slot.
  • There is a booking fee of £10 per child (aged 3-17 years) and there is a minimum fee of £10 per booking. The total booking fee will be refunded onto your Harrods Rewards card on the day of your visit to the Harrods Christmas Grotto and will be available to spend across the store (excluding the Christmas Grotto photography) until Thursday 31st December 2015. If you do not attend your Christmas Grotto booking, the sum of the fees will not be refunded onto your Rewards card and will be lost. This fee is additional to the Tea Time and Grotto Café Experience charge.