Harrods Terms and Policies
Accessibility Statement
Harrods.com is committed to providing a website that is accessible to all, regardless of which technology you choose to use or any additional accessibility requirements you may have.
To help us make Harrods.com a positive place for everyone to shop online, we use the Web Content Accessibility Guidelines (WCAG) 2.2. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone. WCAG 2.2 defines three levels of conformance: Level A, Level AA, and Level AAA. Harrods’ website is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts do not fully conform to the accessibility standard in the WCAG 2.2 level AA Guidelines. We are continually improving accessibility and are aiming to fully conform with WCAG 2.2 Level AA.
Feedback:
We welcome your feedback on the accessibility of Harrods' website. Please let us know if you encounter accessibility barriers on our website:
Phone: +44 (0) 20 7730 1234
E-mail: [email protected]
To help us understand the problem, please refer to the guidance on Contacting Organisations About Inaccessible Websites.