Every year we convert your closing Rewards points balance into a Cash Reward for you to spend in-store at Harrods, Knightsbridge.

What is cash Reward

Your Cash Reward is calculated by converting your Rewards points earned throughout 2011 into cash and added to any remaining Cash Reward balance. For every 500 Rewards points you have available by 31st December 2011, we will credit £5 to your Rewards Card and any remaining Rewards points less than £5 will be part of your opening points balance in 2012.

Gold and Green tier members will have their Cash Reward credited on 1st February 2012.

Black tier members and Harrods American Express ™ cardholders can convert their Rewards points to cash at any time throughout the year but any unconverted Rewards points remaining by 31st December 2011 will be converted into a Cash Reward and credited your Rewards card on 1st January 2012.

Your Cash Reward will be available to spend until 31st May 2012.

How do I spend my Cash Reward?

The Cash Reward will be available to spend on your Rewards card. You can use your Rewards card in the same way as you would use a debit card to pay for most of your purchases in-store at Harrods, Knightsbridge.

Ensure you present your Rewards card at the point of purchase and advise the sales associate that you wish to use your Cash Reward.

Your Cash Reward is only available to use in-store at Harrods, Knightsbridge (excluding Gift Cards or purchases made at Abercrombie & Kent) and cannot be used to pay for purchases made via telephone, by mail order, online at harrods.com or at the Airports.

You can use your total Cash Reward balance on one purchase or alternatively use part of it to pay for different transactions

Ensure you have used all your Cash Reward by 31st May 2012 as it is only valid until this date.

How do I check how much Cash Reward I have?

You can check your how much Cash Reward you have by logging into your account at harrods.com/login and selecting View Rewards Statement from the Harrods Rewards Menu.

Log in to account

Alternatively, contact our Rewards team on +44 (0) 207 893 8408, email rewards@harrods.com or visit one of the Rewards Stations in-store on the Second or Third Floor.

Special offers to spend your Cash Reward

If you have met certain criteria, you may have received a special offer from us by email, post or text message when you spend your current Cash Reward balance.

You will be able to benefit from this offer on all the transactions you make using your Rewards card and Cash Reward balance during the offer period and providing the transactions have met the offer criteria:

• Always use your Cash Reward balance to pay for the total or part of a purchase so these transactions qualify.
• Any transactions made during the offer period without using your Cash Reward will not be eligible for the campaign so always remember to use your Rewards card and part or all of your Cash Reward balance.
• If you have received a double or triple points offer, or 10% cashback, it will be calculated over the total value applicable for the incentive.
• The 10% Cashback will be credited as a Cash Reward and will be available to spend on most purchases in-store from 1st to 31st May 2012. Double or triple points will appear in your July Rewards statement.

Further Information

For full terms and conditions of the Rewards programme, please visit harrods.com/rewards

View Terms and Conditions

If you have any questions, please contact our Rewards team on +44 (0) 207 893 8408, email rewards@harrods.com or visit one of the Rewards Stations in-store on the Second or Third Floor.