To book tickets for the 2011 Harrods Christmas Grotto you must
be a Harrods Rewards member. Please click on the statement below to
find out more...
- 1: I am a Rewards member and I
would like to know more about the Harrods Christmas Grotto booking
process
-
When do tickets for the Harrods Christmas Grotto go on
sale?
Only Rewards members can buy Christmas Grotto tickets.
The Christmas Grotto tickets can be booked from 9am on Tuesday
20th September 2011 however customers who join Harrods Rewards by
Wednesday 31st August 2011 will be given the opportunity to book
their tickets prior to this date.
When can I book tickets for the Harrods Christmas
grotto?
STANDARD BOOKING
Customers who join Harrods Rewards after Wednesday 31st August
2011 will be able to book tickets from 9am Tuesday 20th September
2011.
PRIORITY BOOKING
Customers who join Harrods Rewards by Wednesday 31st August 2011
will be given the opportunity to book their tickets before Tuesday
20th September 2011.
Harrods Rewards members, who are eligible for priority booking,
will receive a notification email on the day they
can start booking their tickets for the Christmas Grotto. This
notification email will include a link to the Grotto booking
website.
To check we have your correct email address please login to your
Harrods account at www.harrods.com/login, register your Rewards card
and/or update your records.
If you do not have an online Rewards account, click 'Register'
to create an account where you can enter your Rewards card number
and email address.
When does priority booking start?
Rewards members, who are eligible for priority booking, will
receive a notification email on the day they can start booking
their tickets. This notification email will be sent between Monday
5th September 2011 and Sunday 18th September, as per the following
schedule.
| Your Rewards Tier |
Booking Period Start Date |
Black tier
Spend £10,000 and over |
9am, Monday 5th September 2011 |
Gold tier
Spend £5,000 to £9,999 |
9am, Tuesday 6th September 2011 |
Green tier
Spend £2,000 to £4,999 |
9am, Wednesday 7th September 2011 |
Green tier
Spend £500 to £1,999 |
By Friday 9th September 2011 |
Green tier
Spend £0 to £499 |
By Sunday 18th September 2011 |
How can I confirm which tier I belong to?
Login to your online Rewards account at www.harrods.com/login,
and go to 'My Account'. Your tier is written in the Harrods Rewards
card summary. If you do not have an online Rewards account, go to
www.harrods.com/register to create an account
where you can enter your Rewards card number and confirm your
tier.
- 2: I am not a Rewards member.
I would like to know more about Harrods Rewards and how to
join
-
If you are not a Harrods
Rewards member you cannot book tickets for the Christmas
Grotto.
What is Harrods Rewards?
Harrods Rewards is our exceptional loyalty programme designed to
make the ultimate shopping experience even more special. Harrods
Rewards not only gives you access to a world of exclusive benefits,
but also earns you Rewards points every time you shop with us.
When you use your Harrods Rewards card, you'll immediately begin
earning Rewards points - no matter how you choose to pay. You will
earn 1 point for every £1 spent until you reach the higher levels
of membership. For every 500 points you've earned you'll receive £5
to spend on whatever you want in-store. Click here for more
information
How do I join Harrods Rewards?
You can join Harrods Rewards by going to www.harrods.com/register and completing the
registration form.
You must select 'enrol for a new Rewards card' at the bottom of
the form to become a Harrods Rewards member.
To find out how to book Christmas Grotto tickets once
you have become a Rewards member, please go to section
1.
- 3: I would like to know more
about the Harrods Christmas Grotto - opening times, ticket prices
...
-
When is the Christmas Grotto open?
Saturday 5th November to Thursday 8th December
2011
10am - 7.30pm Monday to Saturday
12pm - 5.30pm Sunday
Friday 9th December to Friday 23rd December
2011
10am - 8pm Monday to Saturday
12pm - 5.30pm Sunday
Christmas Eve - Saturday 24th December
2011
10am - 3.30pm
How many tickets can I book?
You can only book one time-slot per Rewards card.
A maximum of 10 tickets can be booked per time-slot.
How much do the Christmas Grotto tickets cost?
An administration fee of £10 will be charged for each booking
slot (not for each ticket).
If you attend your Christmas Grotto booking, the administration
fee will be refunded onto your Rewards card on the day of your
booking and will be available for you to spend across the store
(excluding in the Christmas Grotto shop) until Saturday 31st
December 2011.
If you do not attend your Christmas Grotto booking, the £10
administration fee will not be refunded onto your Rewards card.
What information do I need to purchase Christmas Grotto
tickets?
You only need your Rewards card number and your email
address.
If you are not already a Harrods Rewards member please go to
section 2
When do the Grotto tickets go on sale?
Only Rewards members can buy Christmas Grotto tickets. Tickets
can be booked from 9am on Tuesday 20th September 2011 however
customers who join the Harrods Rewards Programme by Wednesday 31st
August 2011 will be given the opportunity to book their tickets
prior this date.
For more information on the booking process please go to section
1
- 4: I would like to book
tickets to the Harrods Christmas Grotto
-
To book tickets for the Harrods Christmas Grotto, click here