Discover Your Benefits
The more you spend, the more you receive
The table below shows you the Benefits you can enjoy according to the way you shop at Harrods. As your spending increases, so do the services and Benefits you can take advantage of and we'll upgrade you automatically as you reach each level. Your tier level depends on your spend from 1st January to 31st December.
Your benefits at a glance
|1. Points earned for every £1 spent||1||1||2||3|
|2. Harrods Rewards exclusive discount days|
|3. Earn additional Rewards points on specially selected days|
|4. Complimentary Harrods magazine|
|5. Complimentary gift boxes when requested on day of purchase|
|6. Complimentary UK Standard delivery for purchases of £250 or over|
|7. Complimentary tea or coffee in our cafés and restaurants|
|8. Your choice of two 10% discount days per year|
|9. Complimentary basic alterations when requested on day of purchase|
|10. Any-time points redemption|
|11. Priority Personal Shopping service|
|12. Two hours' complimentary car parking|
1. Points earned for every £1 spent – Earn points for every £1 you spend at Harrods, no matter how you choose to pay. We will then convert every 500 points into £5, which will be loaded onto your Harrods Rewards card each February for you to spend in-store.
Certain restrictions and exclusions apply, please see Terms and Conditions of the Harrods Rewards Programme for details.
2. Harrods Rewards exclusive discount days - Enjoy an exclusive discount on your purchases at Harrods on specially selected days throughout the year. Simply present your Rewards card when you pay.
3. Earn additional Rewards points on specially selected days – Enjoy special extra points days where you can earn even more Rewards points on your purchases at Harrods.
4. Complimentary Harrods magazine – You can subscribe to the Harrods Magazine through your online Rewards Account. If you are a UK resident, and if you agree to us contacting you, we will send you a copy of the Harrods Magazine every month by post.
5. Complimentary gift boxes when requested on day of purchase - You can request one gift box per item up to a maximum of one per customer per day (Subject to availability). The gift boxes are for eligible Members and are not for sale or re-sale.
6. Complimentary UK Standard delivery for purchases of £250 or over - Simply show your Rewards card at the till when you spend over £250 and we'll deliver your purchases free of charge anywhere in the UK mainland by Standard delivery (3-5 working days). Excluded departments: Furniture & Home Accessories, Technology, Home Decoration, Tableware and Kitchenware.
7. Complimentary tea or coffee in our cafés and restaurants - You can enjoy a complimentary tea or coffee when you present your Rewards card in our selected cafés and restaurants.
Exclusions apply – please see our current in-store map for details of participating cafés and restaurants showing the Rewards Programme symbol. One complimentary tea or coffee per Member per day.
8. Your choice of two 10% discount days per year - Twice a year you can choose your own 10% days.
Exclusions apply - not valid during 10% weekends; cannot be used in conjunction with any other offer; valid in the Harrods Knightsbridge store only (and participating departments). To book your 10% day please contact us 24 hours prior to the 10% day you wish to select by logging into your account at harrods.com or by contacting the Customer Loyalty team at firstname.lastname@example.org or on +44 (0)33 3300 1234.
9. Complimentary basic alterations – Upon presenting your Rewards card you are entitled to receive £25 towards the cost of Harrods Alteration Service for items purchased from our Womenswear, Menswear, Childrenswear or Homewares departments.
10. Anytime points redemption - You can ask us to convert your Harrods Rewards Points into a Cash Reward for you at any time you choose.
To redeem your points just call the Customer Loyalty team on +44 (0)33 3300 1234 at least 24 hours in advance to arrange the redemption or go online and log into your account on harrods.com/rewards
11. Priority Personal Shopping service - Membership at this level gives priority booking for appointments with our Personal Shopping service. Certain restrictions apply - for more information, please contact the Personal Shopping team on +44 (0)20 7893 8000
12. Two hours' complimentary car parking - Enjoy two hours complimentary parking in the Harrods car park on Brompton Place (subject to car park availability). This complimentary service is available whenever you shop at Harrods. Simply present your Rewards card on exiting the car park.
To take advantage of these Benefits, you must present a valid Rewards card when requested.