Harrods Terms and Policies
Competitions & Offers
Harrods runs numerous competitions, prize draws, giveaways and offers across the Knightsbridge store and online (Competitions & Offers). In addition to the specific rules governing each competition, prize draw, giveaway and offer, the following general terms apply. Harrods reserves the right to amend these Terms and Conditions at any time in its sole discretion.
By participating in any Competitions or Offers, you agree to be bound by the relevant terms and conditions applicable to the promotion.
The Promoter’s staff, agents and their immediate families may be restricted in participating in Competitions and redeeming Offers, please consult the relevant specific terms for further details.
Harrods Limited is the ‘Promoter’ in relation to the Competition or Offer unless stated otherwise.
Competitions and Offers are governed by English law and are subject to the exclusive jurisdiction of the English Courts.
Your personal data will be processed in accordance with our Privacy Policy.
MyBeauty members aged 18 or over, who upon spending £20 or more in one transaction (excluding services & Gift Cards) in store at any H Beauty store, recycle 5 or more Eligible Items (as defined in the Schedule) on the same date and time, in store at the H Beauty store (“Qualifying Members”) will be eligible to receive 500 bonus Harrods Rewards points (“Recycling Reward”).
Qualifying Members must present their Harrods Rewards card at the till when providing their Eligible Items for recycling.
Points awarded as part of the Recycling Reward will be loaded on the Qualifying Member’s Harrods Rewards card approximately seven days after they have recycled the Eligible Items.
Qualifying Members may only redeem and receive one Recycling Reward per day and a maximum of 3 Recycling Rewards per calendar month.
Additional Recycling Rewards will not be added to Qualifying Members accounts once they have received the maximum number of Recycling Rewards in one calendar month.
Qualifying Members should ensure Eligible Items provided for recycling are as empty and clean as possible. Harrods reserves the right to refuse Eligible Items that are not in satisfactory condition or refuse Items for recycling at its discretion.
This offer is not transferable to other MyBeauty members, or any other person. The My Beauty account holder must be present to redeem this offer.
This offer cannot be redeemed, refunded, re-sold or exchanged for cash or any other product.
This offer is subject to the terms and conditions of the MyBeauty programme (including the general conditions applicable to bonus points offers). See https://www.harrods.com/s/legal/my-beauty for full details.
Harrods reserves the right to amend these terms and conditions or to cancel this offer at any time at its discretion.
Rewards points will take 7 working days to show up on your Rewards account.
The Promoter of this offer Harrods Ltd (No. 30209). Registered Office: 87-135 Brompton Road, Knightsbridge, London SW1X 7XL.
Eligible Items
All make-up products (compacts, concealers, and foundations (tubes and sticks), eyeliner pencils and cases, eyeshadow tubes and palettes, lip products (lipstick, gloss and balm), make-up palettes and tubes, mascara tubes
Beauty jars
Cream containers
Hair care product bottles (non-pressurised only)
Lotion pumps
Shampoo and conditioner (bottles and caps)
Skincare bottles
Soap and handwash pumps
Tubs
Tubes and caps (including glass)
Vitamin bottles
Excluded items
Hazardous products including fragrances or nail varnishes
Biodegradable and plant-based plastics
Pressurised containers and aerosols
Razors or blades
Toothpaste and toothbrushes
Any samples or testers (these products will be accepted for recycling but Qualifying Members will not accrue Recycling Rewards on these products)
Cardboard
Cigarette waste
Clothing & fabrics
Electronic waste and batteries
Food and liquid waste
Medical waste
Medicinal blister packs
Harmful waste (including but not limited to) sharp glass, flammables, toxic or corrosive materials
Unbranded, and/or unused packaging
Customers who spend £60 or more in one transaction from the H Beauty Lakeside store (excluding purchases from the H Beauty café and champagne bar) and present their receipt to the H beauty Lakeside Sampling Station (“Sampling Station”) may receive two of the sample products on display at the Sampling Station (“Samples”) at the time of the qualifying transaction, subject to availability. H Beauty employees, agents and their immediate families are excluded. Please note Samples may be mini size, travel size or deluxe size, please refer to the display or ask a member of staff for details. Samples will be distributed on a first-come, first-served basis. Customers may only receive one pair of Samples per transaction. The Samples are non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash or any other product. In the event that any product(s) from the qualifying transaction are returned the customer will also be required to return the Samples. Harrods Beauty Limited reserves the right to amend the requirements for a qualifying transaction, to cancel or close the Sampling Station, to substitute the Samples for an item of equal or greater value and/or to amend these terms and conditions, without notice at any time.
Customers who spend £60 or more in one transaction from the H beauty Milton Keynes at centre:mk store (excluding purchases from the Champagne bar) and present their receipt to the H beauty Milton Keynes centre:mk Sampling Station (“Sampling Station”) may receive two of the sample products on display at the Sampling Station (“Samples”) at the time of the qualifying transaction, subject to availability. H beauty employees, agents and their immediate families are excluded. Please note Samples may be mini size, travel size or deluxe size, please refer to the display or ask a member of staff for details. Samples will be distributed on a first come, first served basis. Customers may only receive one pair of Samples per transaction. The Samples are non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash or any other product. In the event that any product(s) from the qualifying transaction are returned the customer will also be required to return the Samples. Harrods Beauty Limited reserves the right to amend the requirements for a qualifying transaction, to cancel or close the Sampling Station, to substitute the Samples for an item of equal or greater value and/or to amend these terms and conditions, without notice at any time.
This offer is open to all Harrods American Express® Cardmembers (“Cardmembers”) aged 18 or over, between 10th October 2023 and 31st December 2026.
Cardmembers who:
Sign up to the Small Luxury Hotels of the World (“SLH”) SLH Club Loyalty programme or;
Are existing Club 02 (Tier 2) members of the SLH CLUB loyalty programme, will be eligible for a complimentary upgrade to Club 02 of the SLH CLUB loyalty programme (“Membership Upgrade”).
Cardmembers who are newly signing up to the SLH programme must sign up via https://slh.com/partners/harrods-club02-2025 and will be automatically enrolled into the Membership Upgrade, which will show on their SLH account.
Cardmembers who are existing SLH Club 01 (Tier 1) members must contact the SLH team at [email protected] to request their Membership Upgrade, which will show on their SLH account within 7 working days of the request.
The Membership Upgrade will be valid from the date of upgrade until 31st December of the subsequent calendar year.
This offer excludes existing SLH Club 02 (Tier 2) loyalty members.
Cardmembers may enquire about their Membership Upgrade or the SLH CLUB loyalty programme by contacting [email protected]. Redemption of this offer is subject to the terms and conditions of the SLH CLUB loyalty programme available at www.slh.com/about-slh/slh-club-terms-and-conditions.
This offer may only be redeemed by the Primary Cardmember once during the offer period.
The Promoter of this offer is Small Luxury Hotels of the World Management Ltd.
(Company Number 10122910) with its registered office at 7 Howick Place, London, England, SW1P 1BB.
The Harrods American Express Credit Card is offered by American Express Services Europe Limited (“American Express”) with its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.
This offer is open to primary Harrods American Express® Cardmembers aged 18 and over (“Cardmembers”).
Cardmembers will be eligible to receive a deduction of £25 from the total cost of their bill ("Credit") when spending £25 or more in any restaurant within the Harrods Knightsbridge store (when presenting their Harrods Rewards card and paying with their Harrods American Express® Card) before any service charge.
The offer will be available for the Cardmember to redeem from 1st July 2023 onwards and will reset on the first day of each quarterly month (i.e. 1st January, 1st April, 1st July and 1st October). The Credit will be applied to the first eligible restaurant spend of £25 or more. The Credit will not accumulate and will expire if not used during each quarter.
Bookings are subject to availability and must be made by contacting the restaurant by phone, emailing [email protected] or by visiting the individual restaurant page on harrods.com. General booking terms and cancellation policies apply (please enquire at the time of booking or see the individual restaurant page on harrods.com. For a list of restaurants, see harrods.com/restaurants.
Cardmembers should notify the Promoter of any allergy or dietary requirements at the time of booking. While the Promoter will endeavour to accommodate the allergy and dietary requirements provided, the Promoter and American Express will not be responsible for any adverse effects occurring as a result of the Cardmembers using the offer including, without limitation, any allergic reactions, or for any other loss, damage or injury suffered, sustained or incurred by the Cardmember. For the avoidance of doubt, nothing in these terms seeks to exclude liability for death or personal injury resulting from negligence.
This Credit is non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash. Please note that the Credit will not be visible on Cardmembers' Harrods Rewards account statements.
The promoter of this offer is Harrods Limited (Company Number 00030209) with its registered office at 87–135 Brompton Road, London SW1X 7XL (the “Promoter”).
The Harrods American Express Credit Card is offered by American Express Services Europe Limited (“American Express”) with its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.
Harrods reserves the right to amend these Terms and Conditions, to substitute the Credit for an amount of equal or greater value or to suspend or cancel this offer at any time at its sole discretion.
This offer is available on all purchases (excluding any purchase of a furniture item) made on harrods.com ("Website") where the nominated delivery address is within the United Kingdom, and, from 21st July 2020, where the purchase is to the value of £100 or more only (“Qualifying Purchase”). The offer will be available whilst the Harrods physical outlets are closed or unless otherwise notified on the Website.
Customers who make a Qualifying Purchase will receive free UK standard delivery on their Qualifying Purchase. Customers will also be able to use the free returns service available on the website on Qualifying Purchases.
This offer will not be valid on purchases made in-store or by telephone through Harrods Customer Services.
The Promoter reserves the right to amend these terms and conditions and/or to terminate this offer at any time.
This offer cannot be used in conjunction with any other promotion or offer (including 10% days).
Save as expressly amended in these terms for the purposes of this offer, the Website terms and conditions (including details of non-returnable products and other exclusions set out therein) shall apply. Please see our Delivery and Returns pages for full details.
Nothing in this offer or these terms is intended to or shall limit or restrict any consumer rights in relation to faulty goods.
The Promoter of this offer is Harrods Ltd (No.30209), Registered Office: 87-135 Brompton Road, London SW1X 7XL ("the Promoter").
This Offer is open to primary Harrods Qatar National Bank (“
QNB”) Platinum Cardmembers aged 18 and over (“Cardmembers”).
Cardmembers will be eligible to receive a deduction of £25 from the total cost of their bill when spending £25 or more in any restaurant within the Harrods Knightsbridge store (when presenting their Harrods Rewards card and paying their Harrods QNB Platinum Card).
The Offer will be available for the Cardmember to redeem between 1st January 2026 and 30th June 2026 (inclusive) and 1st July 2026 and 31st December 2026 (inclusive) (together the “Offer Periods” and each an “Offer Period”).
The Offer may only be redeemed once per each Offer Period and will be automatically applied at the first eligible restaurant spend of £25 or more (using a Cardmember’s Harrods QNB Platinum Card). The Offer will not accumulate and will expire if not used by the end of each Offer Period.
Although advance booking is not required to redeem the Offer, bookings are advised and no guarantee is made for availability on any specific date.
Bookings are subject to availability and must be made by contacting the restaurant by phone, emailing
[email protected] or by visiting the individual restaurant page on harrods.com. General booking terms and cancellation policies apply (please enquire at the time of booking or see the individual restaurant page on harrods.com. For a list of restaurants, see harrods.com/c/restaurants
The final bill after the Offer is redeemed is subject to a discretionary 12.5% service charge which will be added to the bill upon redemption of the Offer.
Cardmembers should notify the Promoter of any allergy or dietary requirements at the time of booking. While the Promoter will endeavour to accommodate the allergy and dietary requirements provided, the Promoter and Qatar National Bank will not be responsible for any adverse effects occurring as a result of the Cardmembers using the Offer including, without limitation, any allergic reactions, or for any other loss, damage or injury suffered, sustained or incurred by the Cardmember. For the avoidance of doubt, nothing in these terms seeks to exclude liability for death or personal injury resulting from negligence.
This Offer is non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash. Please note that the Offer will not be visible on Cardmembers' Harrods Rewards account statements.
Harrods reserves the right to amend these Terms and Conditions, to substitute the Offer value for an amount of equal or greater value or to suspend or cancel this Offer at any time at its sole discretion.
The promoter of this Offer is Harrods Limited (Company Number 00030209) with its registered office at 87–135 Brompton Road, London SW1X 7XL (the “Promoter”).
This Offer is open to primary Harrods National Bank of Kuwait (“NBK”) Infinite Cardmembers aged 18 and over (“Cardmembers”).
Cardmembers will be eligible to receive a deduction of £50 from the total cost of their bill when spending £50 or more in any restaurant within the Harrods Knightsbridge store (when presenting their Harrods Rewards card and paying with their Harrods NBK Infinite Card) (“Offer”).
The Offer will be available for the Cardmember to redeem between 1st January 2026 and 30th June 2026 (inclusive) and 1st July 2026 and 31st December 2026 (inclusive) (together the “Offer Periods” and each an “Offer Period”)
The Offer may only be redeemed once per each Offer Period and will be automatically applied at the first eligible restaurant spend of £50 or more (using a Cardmember’s NBK Infinite Card). The Offer will not accumulate and will expire if not used by the end of each Offer Period.
Although advance booking is not required to redeem the Offer, bookings are advised and no guarantee is made for availability on any specific date.
Bookings are subject to availability and must be made by contacting the restaurant by phone, emailing
[email protected] or by visiting the individual restaurant page on harrods.com. General booking terms and cancellation policies apply (please enquire at the time of booking or see the individual restaurant page on harrods.com. For a list of restaurants, see harrods.com/c/restaurants.
The final bill after the Offer is redeemed is subject to a discretionary 12.5% service charge which will be added to the bill upon redemption of the Offer.
Cardmembers should notify the Promoter of any allergy or dietary requirements before or at the time of booking. While the Promoter will endeavour to accommodate the allergy and dietary requirements provided, the Promoter and National Bank of Kuwait will not be responsible for any adverse effects occurring as a result of the Cardmembers using the Offer including, without limitation, any allergic reactions, or for any other loss, damage or injury suffered, sustained or incurred by the Cardmember. For the avoidance of doubt, nothing in these terms seeks to exclude liability for death or personal injury resulting from negligence.
This Offer is non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash. Please note that the Offer will not be visible on Cardmembers' Harrods Rewards account statements.
Harrods reserves the right to amend these Terms and Conditions, to substitute the Offer value for an amount of equal or greater value or to suspend or cancel this Offer at any time at its sole discretion.
The promoter of this Offer is Harrods Limited (Company Number 00030209) with its registered office at 87–135 Brompton Road, London SW1X 7XL (the “Promoter”)
This Offer is open to primary Harrods Qatar National Bank (“QNB”) Infinite Cardmembers aged 18 and over (“Cardmembers”).
Cardmembers will be eligible to receive a deduction of £50 from the total cost of their bill when spending £50 or more in any restaurant within the Harrods Knightsbridge store (when presenting their Harrods Rewards card and paying with their Harrods QNB Infinite Card).
The Offer will be available for the Cardmember to redeem between 1st January 2026 and 30th June 2026 (inclusive) and 1st July 2026 and 31st December 2026 (inclusive) (together the “Offer Periods” and each an “Offer Period”).
The Offer may only be redeemed once per each Offer Period and will be automatically applied at the first eligible restaurant spend of £50 or more (using a Cardmember’s QNB Infinite Card). The Offer will not accumulate and will expire if not used by the end of each Offer Period.
Bookings are subject to availability and must be made by contacting the restaurant by phone, emailing
[email protected] or by visiting the individual restaurant page on harrods.com. General booking terms and cancellation policies apply (please enquire at the time of booking or see the individual restaurant page on harrods.com. For a list of restaurants, see harrods.com/c/restaurants.
The final bill after the Offer is redeemed is subject to a discretionary 12.5% service charge which will be added to the bill upon redemption of the Offer.
Cardmembers should notify the Promoter of any allergy or dietary requirements at the time of booking. While the Promoter will endeavour to accommodate the allergy and dietary requirements provided, the Promoter and Qatar National Bank will not be responsible for any adverse effects occurring as a result of the Cardmembers using the Offer including, without limitation, any allergic reactions, or for any other loss, damage or injury suffered, sustained or incurred by the Cardmember. For the avoidance of doubt, nothing in these terms seeks to exclude liability for death or personal injury resulting from negligence.
This Offer is non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash. Please note that the Offer will not be visible on Cardmembers' Harrods Rewards account statements.
Harrods reserves the right to amend these Terms and Conditions, to substitute the Offer value for an amount of equal or greater value or to suspend or cancel this Offer at any time at its sole discretion.
The promoter of this Offer is Harrods Limited (Company Number 00030209) with its registered office at 87–135 Brompton Road, London SW1X 7XL (the “Promoter”).
1. The offer below is open to all UnionPay card holders (excluding Harrods staff, agents and their immediate families) who spend £8,000 or more in one transaction (when using their UnionPay card in store at the Harrods Knightsbridge store from 26th May to 31st August 2026 (“Qualifying Customers”).
2. Qualifying Customers will be eligible to select the following Harrods Experience voucher:
Champagne Afternoon Tea for Two at The Georgian (worth £165) on the Fourth Floor at Harrods Knightsbridge
In order to redeem and receive the Voucher, Qualifying Customers must go to the Customer Service Desk on the Third Floor of the Harrods Knightsbridge store to validate their UnionPay dining offer receipt, UnionPay purchase receipt and UnionPay card in respect of a qualifying transaction.
The promotion is subject to a limited quota, available on a first-come, first-served basis. The promotion will end once the quota is used up.
3. Qualifying Customers must book in advance to redeem the Vouchers. Bookings are subject to availability and must be made (i) by visiting or calling Harrods Customer Service on +44 (0)20 7730 1234 or (ii) via the contact details noted on the Voucher.
4. The Vouchers will expire within 12 months of issuance. Any Voucher not redeemed by the stated date will be forfeited.
5. General booking terms and cancellation policies apply to the Vouchers. Please see the FAQs on harrods.com or ask in-store for details.
6. This offer may only be redeemed once during the offer period and Vouchers are limited to one per card holder.
7. Qualifying Customers will be required to present the original Voucher at the time of redeeming the offer. Copies, pictures and/or duplications of the Voucher will not be accepted.
8. The Promoter reserves the right to amend these terms and conditions, to substitute the Vouchers for a voucher of equal or greater value or to cancel this offer at any time at its sole and absolute discretion.
9. This offer is non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash or any other product.
10. The Promoter and UnionPay will not be responsible for any adverse effects occurring as a result of a Qualifying Customer’s use of this offer including, without limitation, any allergic reactions, or for any other loss, damage or injury suffered, sustained or incurred by the Qualifying Customer.
11. This offer shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.
12. The promoter of this offer is Harrods Limited (No.00030209), Registered Office: 87-135 Brompton Road, London SW1X 7XL (the “Promoter”).
£75 off selected CurrentBody Skin products - redeemable in-store only at Harrods Knightsbridge & H beauty stores. Eligible products: LED Light Therapy Face Mask Series 2, LED 4-in-1 Zone Facial Mapping Mask, Multi-Light Mask, LED Hair Growth Helmet, Anti-Blemish LED Light Therapy Face Mask Series 2.
Valid 1 June 2026 - 1 July 2027. One-time use per customer. Subject to stock availability. Cannot be combined with other offers. Original voucher must be presented; copies not accepted. Not transferable or exchangeable for cash. Promoter: Harrods Ltd (No. 30209), 87-135 Brompton Road, London, SW1X 7XL.
1. This offer is open to the following cardmembers:
a. Qatar National Bank Harrods Visa Infinite cardholders;
b. Qatar National Bank Harrods Visa Platinum cardholders;
c. National Bank of Kuwait Harrods Visa Infinite cardholders; and
d. Alinma Bank Harrods Visa Infinite cardholders,
(each a “Qualifying Cardholder”, and together the “Qualifying Cardholders”).
2. A Qualifying Cardholder, when redeeming this Offer (as defined below), may bring up to five guests, each of whom may also redeem the Offer. “Qualifying Customer” means a Qualifying Cardmember or a Qualifying Cardmember’s guest.
3. Qualifying Customers are eligible to receive a complimentary tea or coffee when ordering one select qualifying main meal* (“Qualifying Main Meal” as defined under clause 7) in Somewhere Café on the fourth floor of the Harrods Knightsbridge store between 1 September 2026 – 31 March 2027 (“Offer Period”), subject to availability (the “Offer”).
4. The Offer may be redeemed by making a booking at Somewhere Café during the Offer Period via a unique link provided to Qualifying Cardmembers via email.
5. Upon attending their reservation within the Offer Period to redeem the Offer, Qualifying Cardmembers must scan their Harrods Rewards card to redeem the Offer.
6. *A Qualifying Main Meal includes the following: Fish Sayadiyah; Shrimp Sayadiyah; Beef Shawarma Beetroot Rice; Shish Barak; Chicken Musakhan Rice; Wagyu Kebab; and Chicken Tawook.
7. Children under 16 must be accompanied by an adult.
8. Restaurant specific cancellation policies apply.
9. The Promoter will endeavour to accommodate the allergy and dietary requirements provided by attendees, but this may not always be possible. The Promoter or its brand partners will not be responsible if any course is not suitable or for any adverse effects resulting from food or drink consumed at the time of dining (including but not limited to allergic reactions).
10. This Offer is subject to the terms and conditions of the Harrods Rewards programme available at https://www.harrods.com/en-gb/legal/harrods-rewards.
11. Promoter: Harrods Limited, (No. 30209), Registered Office: 87-135 Brompton Road, London, SW1X 7XL.
1. Event attendance: All MyBeauty members who book a ticket in advance can attend the H beauty Carnival Event (each an “Event”) at the following store locations and times:
a. H beauty Silverburn:
i. 3 October 2026: 9:00am – 1:30pm or between 2:00pm – 7:00pm; and
ii. 4 October 2026: 10:00am – 2:00pm or 2:30pm – 7:00pm.
b. H beauty Edinburgh:
i. 10 October 2026: 9:00am – 1:30pm or 2:00pm – 7:00pm; and
ii. 11 October 2026: 10:00am – 2:00am or 2:30pm-6:00pm.
c. H beauty Chester:
i. 17 October 2026: 9:30am – 1:30pm or 2:00pm – 5:30pm; and
ii. 18 October 2026:10:30am – 1:30pm or 2:00pm – 5:00pm.
d. H beauty Metrocentre:
i. 24 October 2026: 9:00am – 1:30pm or 2:00pm – 7:00pm; and
ii. 25 October 2026:10:30am – 1:30pm or 2:00pm – 5:00pm.
e. H beauty Lakeside:
i. 31 October 2026: 9:00am – 1:30pmpm or 2:00pm – 9:00 pm
ii. 1 November 2026: 10:30am – 1:30pm or 2:00pm – 5:00pm.
2. Booking tickets: To attend an Event, MyBeauty members must book a ticket at least 24 hours in advance via the following link: https://h-beauty-carnival.appointedd.com/booking-widget/686fee8a7121624468c82a4e
3. Ticket limits and availability: Each MyBeauty member may book up to two tickets, subject to availability and offered on a first-come first-served basis. Two ticket options are available:
a. The free carnival ticket (“Carnival Ticket”)
b. The paid carnival luxe ticket (“Carnival Luxe Ticket”)
4. The Carnival Ticket is free of charge and entitles the MyBeauty member to:
a. a voucher for 10% off on any purchase at any H Beauty store; and
b. upon £70 or more spend, eligibility to build their own goodie bag with 5 deluxe sample size products, subject to availability.
5. The Luxe Carnival Ticket costs £15 per person and entitles the MyBeauty member to:
a. a voucher for 10% off on any purchase at any H beauty store;
b. upon £70 or more spend, eligibility to receive a complimentary tote bag and to build their own goodie bag with 6 deluxe sample size products plus one full sized product (selected at random via a “Hook Your Fortune” mechanic), subject to availability; and
c. one entry to participate in the onsite ‘Hook Your Fortune’ game (“Carnival Game”)
6. Ticket confirmation: Once a ticket is booked, MyBeauty members will receive an email confirmation, which must be presented on arrival at an Event entry in order for the MyBeauty member to gain access.
7. Elemis Tickets: MyBeauty members who have booked a ticket for the Carnival will receive an email with a booking link to reserve a space for £10 for a Elemis session at dedicated service tables in H Beauty stores. The £10 ticket includes a 30 Minute Express Facial.
8. The ticket is redeemable against Elemis products or treatments on the day. It is valid for single use only, must be presented at the time of purchase, not redeemable for cash or transferable and no change will be given if the full £10 is not used.
9. L’Occitane Hand Cream Charm: On the day of each Event, MyBeauty members can create a charm with L’Occitane if they spend £40 or more on L’Occitane products. This is subject to availability on the day.
10. On-the-day offers: On the day of each Event, MyBeauty members will have the option to pay £10 for additional onsite services such as dry styling with Redken or Kérastase (depending on location). Spaces for these services are limited and subject to availability.
11. Voucher terms: The 10% voucher can only be spent on beauty products (excluding Chanel and Diptyque beauty products) at the H beauty store attended and only on the date of the applicable Event.
12. The Voucher cannot be redeemed in conjunction with other offers or vouchers and can only be redeemed once. Refunds are not available on products purchased using the voucher unless the item(s) are faulty. This does not affect your statutory rights.
13. Carnival Game (Carnival Luxe Ticket holders only): Only Carnival LuxeTicket holders may participate in the Carnival Game, which may be played once per ticket. Each participant will have one attempt on the Carnival Game which gives them the opportunity to win one beauty product (the “Prize”). Participants will have 30seconds to hook a ball if successfully hooked, the ball will determine the Prize. Prizes include a variety of full size and travel size beauty products. The Prize is determined by skill during the game. Prizes are subject to availability and cannot be transferred or exchanged for a cash equivalent or any other prize.
14. Promoter rights: The Promoter reserves the right to substitute the Prize for a prize of an equivalent value or to cancel the Carnival Game and/or to amend these terms and conditions at any time
15. Privacy and additional terms: Details of how Harrods will use your personal data can be found at: harrods.com/s/legal/privacy. Additional terms and conditions apply, see the Promotions & Events terms and conditions available at: harrods.com/s/legal/events.
16. To the extent permitted by law, Promoter shall not be responsible for any adverse effects resulting from food or drink consumed at the Event (including but not limited to allergic reactions), or for any other loss, damage or injury suffered, sustained or incurred by an attendee, or any loss or damage to property as a result of attending an Event.
17. Promoter: Harrods Ltd (No. 30209). Registered Office: 87-135 Brompton Road, Knightsbridge, London SW1X 7XL
Subject to availability, customers who purchase a ticket in advance can attend the Chanel Beauty Masterclass exclusive for Harrods American Express® Cardmembers in the Auditorium room on the lower ground floor at the Harrods Knightsbridge store on 5 November 2026, taking place between 3:00 pm – 4:30 pm (“Masterclass”).
A £60 ticket fee per person applies to the Masterclass. Ticket purchases are limited to two per person. Spaces at theMasterclass are subject to availability and will be allocated on a first-come first-served basis. There will be 20 spaces available for the Masterclass. Customers must register to book a place at the Masterclass at least 24 hours in advance via the following link:
https://harrods-american-express.appointedd.com/booking-widget/6ab4ece26b43f4f8d959abd5
On purchasing a ticket, customers will receive an email confirmation which must be shown on entry to the Masterclass, in order to gain access, and will act as a voucher of £60. The voucher can only be redeemed on purchases of CHANEL Fragrance & Beauty products at the Harrods Knightsbridge store, on the date of the Masterclass only. The voucher cannot be redeemed in conjunction with other offers or other vouchers and can only be redeemed once. Refunds are not available on products purchased using the voucher unless the item(s) are faulty. This does not affect your statutory rights. Please ask in store for more details.
Alcohol will not be served to customers under the age of 18 (ID may be required in order to prove age).
To the extent permitted by law, the Promoter shall not be responsible for any adverse effects resulting from food or drink consumed at the Masterclass (including but not limited to allergic reactions), or for any other loss, damage or injury suffered, sustained or incurred by an attendee, or any loss or damage to property as a result of attending the Masterclass.
Cardmembers who have purchased a ticket must contact the Card Events team by email at [email protected], as soon as possible if they are unable to attend the Masterclass. Please note tickets are non-refundable if cancelled (or numbers reduced), or if you fail to show up to the Masterclass. To amend or cancel your reservation, please email [email protected] (please note that cancellations via Website or App are not accepted).
Harrods reserves the right to amend these terms and conditions or to cancel the Masterclass in its sole discretion
Details of how Harrods will use your personal data can be found here.
For full terms and conditions, see the Promotions & Events terms and conditions available at: www.harrods.com/en-gb/legal/events.
Promoter: Harrods Ltd (No. 30209). Registered Office: 87-135 Brompton Road, Knightsbridge, London SW1X 7XL
Harrods Rewards members aged 18 years and over (“Member(s)”), who complete and submit the survey form on Harrods Collection products received by email (the
“Survey”) between 5 November 2026 – 12 November 2026 are eligible to go into the draw to receive a prize, subject to these terms and conditions (the “Prize Draw”).
One Member who completes and submits the Survey by 11:59 pm on 12 November 2026 will be randomly selected to receive 10,000 Harrods Rewards points on their Harrods Rewards card (the “Prize”).
The Prize Draw excludes employees of Harrods, their families, their agents and anyone professionally connected with the Prize Draw.
Details of how to enter this Prize Draw form part of the terms and conditions. By entering this Prize Draw, entrants will be deemed to have accepted and be bound by these terms and conditions.
To enter the Prize Draw, Members must complete and submit the Survey. In each case, the completed Survey must be received by 11:59 pm on 12 November 2026. Entries received after this time and date will not be accepted.
Entries to the Prize Draw are restricted to one entry per Member.
The winner of the Prize Draw will be selected at random and contacted by the Promoter (Harrods) via the email address the Survey was sent to within 28 working days of the Survey closing date. No correspondence will be entered into regarding the selection of the winner. Entrants are advised to ensure that their contact details are up to date.
The relevant Prize will be uploaded to the winners’ Harrods Rewards account within 14 working days of being notified of their winning.
The Promoter accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted, damaged, defaced or misdirected entries, claims or correspondence, whether due to error, omission, alteration, tampering, theft, destruction, communications failure or otherwise, or inability or delay to contact the winner, or entrants’ contact details that are incorrect or incomplete.
The Prize is as stated, non-transferable, subject to availability and cannot be exchanged for a cash equivalent or any other prize.
By entering the Prize Draw, entrants agree to their details being collected and stored by the Promoter for the purposes of conducting the Prize Draw and Survey. Your data will be processed in accordance with Harrods privacy policy which can be found at https://www.harrods.com/en-gb/s/legal/privacy-policy.
The Promoter reserves the right to substitute the Prize for a Prize of an equivalent value should the Prize or any part of the Prize become unavailable for any reason, to cancel the prize draw and/or to amend these terms and conditions at any time.
Insofar as is permitted by law, the Promoter and its agents will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss or damage occurring as a result of taking up the Prize except where it is caused by the negligence of the Promoter or its agents or that of their employees. Your statutory rights are not affected.
This Prize Draw and these terms and conditions will be governed by the laws of England and Wales and any disputes will be subject to the exclusive jurisdiction of the courts of England.
The promoter of this Prize Draw (the ‘Promoter’) is Harrods Limited (No. 30209), Registered Office: 87–135 Brompton Road, London, SW1X 7XL.
Beauty Gift with Purchase Terms and Conditions
The Best In Beauty Edit Gift offer (the “Offer”) is available to customers who spend £100 or more in a single transaction on qualifying beauty products, beauty accessories and beauty gadgets at any H beauty store or on harrods.com, subject to the exclusions listed below (“Qualifying Customers”).
Purchases of any services or treatments, purchases of products available in the Pharmacy, and purchases from any other departments or locations, are excluded and do not count towards the qualifying spend threshold.
Purchases of the Scent Seeker Tote Gift Bag Set are excluded and do not count towards the qualifying spend threshold.
Additional exclusions may apply, please ask in-store or call Harrods Customer Service on +44 (0)20 7730 1234 for full details.
This offer is valid from 25 June 2026 at H beauty stores and from 3 July 2026 at harrods.com.
This offer is valid to 2 August 2026 (inclusive) or while Gift stocks last (“Offer Period”). Gift stocks may vary across the stores.
Subject to availability, Qualifying Customers will receive the The Best In Beauty Edit Gift consisting of one Harrods tote bag and certain beauty products (including samples or mini sizes) nominated by Harrods and listed in the Schedule (“Gift”). Gifts will be distributed on a first-come, first-served basis.
Gifts are limited to one per customer during the Offer Period.
The Offer can be redeemed at any H beauty store location by presenting receipt(s) evidencing at least £100 qualifying spend at the relevant till.
If any product(s) from the qualifying transaction are returned and the transaction would therefore no longer meet the qualifying spend threshold, the customer will also be required to return the Gift at the same time as they return the purchased product(s).
If the Gift (or any part of it) is unavailable, Harrods reserves the right (but is not obliged) to substitute the Gift (or any part of it) for item(s) of equal or greater value.
Harrods accepts no liability for failure to redeem a Gift or any substitution or unavailability of the Gift or any part of it.
The Gift cannot be redeemed, refunded, re-sold or exchanged for cash or any other product.
This Offer may be used in conjunction with any other offers however the qualifying spend threshold must be met after any applicable discounts have been deducted.
Products included in the Gift may contain allergens. Harrods shall not be responsible for any adverse effects resulting from any products contained within the Gift (including but not limited to allergic reactions).
Harrods reserves the right to amend and/or cancel the Offer and/or amend these terms and conditions without notice at any time.
This Offer shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.
The promoter of this Offer is Harrods Limited (company no. 30209), registered office: 87-135 Brompton Road, London, SW1X 7XL.
Schedule
1. SOL DE JANEIRO - BODY BADALADA 62 30ML
2. SOL DE JANEIRO - CHEIROSA 91 30ML
3. OLAPLEX - NO.3 PLUS ULTIMATE TREATMENT 30ML
4. REHAB - MINI DOSE HYDRATE BODY OIL 25ML
5. MYBLEND - REVITALIZING CREAM 5ML
6. MYBLEND - NOURISHING BODY BALM 15ML
7. PHILIP KINGSLEY - SWIMCAP MASK 40ML
8. RAHUA - VOLUMINOUS SHAMPOO 22ML
9. RAHUA - VOLUMINOUS CONDITIONER 22ML
10. CLARINS - LIP COMFORT OIL 01 MINI 1.4ML
11. HUDA BEAUTY - EASY BLUR PRIMER MINI 10ML
12. HUDA BEAUTY - LIP CONTOUR IN HONEY BEIGE 0.5G
13. PARFUMS DE MARLY - DELINA EXCLUSIF PERFUME 5ML
14. GOLDFIELD & BANKS - PACIFIC ROCK FLOWER 10ML GWP
15. MAISON CRIVELLI - SAFRAN SECRET PERFUME 5ML
These terms apply in addition to the terms set out at point of sale or in any communication you have received relating to the relevant gift with purchase promotion (the ‘Offer Specific Terms’).
The terms ‘Qualifying Customers’, ‘Gift’, ‘Offer Period’ and ‘Offer’ have the meaning explained in the Offer Specific Terms.
Qualifying Customers may only receive one Gift per transaction. Multiple redemptions during the Offer Period are permitted unless specified otherwise.
Offers cannot be used in conjunction with any other offer, unless specified otherwise, and is not available to customers shipping items to addresses outside of the UK.
Where a Gift is included in the Offer, the Gift is non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash or any other product. Unless otherwise specified, Gifts will be distributed on a first-come, first-served basis and are subject to availability. The Promoter reserves the right to substitute the Gift for an item of equal or greater value.
In the event that some or all of the product(s) which allowed a Qualifying Customer to qualify for the Offer are returned, the Qualifying Customer and will be required to return the Gift at the same time. Please note: if a Qualifying Customer does not return the Gift at the same time as the products purchased, a refund or exchange may be refused until the Gift has been returned.
The Promoter reserves the right to cancel the Offer and/or to amend these terms and conditions without notice at any time.
If the Gift contains beauty products or food and drink, it may contain allergens. The Promoter shall not be responsible for any adverse effects resulting from the Gift (including but not limited to allergic reactions).
Spend £300 or more on Nest New York to receive a free gift set which includes the Nest Voyages Eau de Parfum Discovery Set (6 x 3ml) Gift with Purchase valued at £65, this offer may only be redeemed once, while stocks last. For full terms and conditions see the Standard Gift with Purchase Terms and conditions at Competitions and Offers.
Receive a Candle & Diffuser set when you spend £200 or more on Culti Milano. Offer may only be redeemed once, while stocks last. For full terms and conditions see the Standard Gift with Purchase Terms and conditions at Competitions and Offers.
Spend £500 or more on Helena Rubinstein between 26th October 2026 and 12th November 2026 to receive one clutch bag, while stocks last. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers. *Please note our gift with purchase offers are only available for UK customers.
Purchase any 50ml fragrance from The Harmonist between 26th October 2026 and 16th November 2026 to receive one Moon Glory 8.5ml, while stocks last. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers. *Please note our gift with purchase offers are only available for UK customers.
Purchase any product from System Menswear between 1st November 2026 and 22nd November 2026 to receive one tote bag, while stocks last. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers. *Please note our gift with purchase offers are only available for UK customers.
Purchase any line from the Clé de Peau Beauté Supreme range between 9th November 2026 and 22nd November 2026 to receive one Supreme Ritual Gift, while stocks last. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers. *Please note our gift with purchase offers are only available for UK customers.
Spend £130 or more on Jo Malone London between 9th November 2026 and 16th November 2026to receive one Ginger Biscuit Candle Gift and Stocking, while stocks last. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers. *Please note our gift with purchase offers are only available for UK customers.
Purchase any full-size Memo Paris fragrance between 9th November 2026 and 22nd November 2026 to receive one Cap Camarat 5ml, while stocks last. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers. *Please note our gift with purchase offers are only available for UK customers.
Purchase any fragrance from Bibbi Parfum to receive one Deep Lotus EDP (10ml), whilst stocks last. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers. *Please note our gift with purchase offers are only available for UK customers.
Spend £340 or more on Maison Crivelli between 9th November 2026 and 22nd November 2026to receive one Oud Cadenza (5ml) and one Cuir Infrarouge (5ml), while stocks last. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers. *Please note our gift with purchase offers are only available for UK customers.