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Planning a visit to store? Face coverings are now mandatory. Find Out More

Klarna now available. Find Out More.

Stay up to date with the latest Harrods news, events and Stories – Subscribe Now

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Plan Your Visit

The Harrods name is synonymous with excellence; expect an exemplary level of care, outstanding personal service and a truly unique sense of magic.

Please note, in line with government guidelines, face coverings are mandatory when shopping in Harrods from Tuesday November 30th. For more details, please see our FAQs.


The Store

87–135 Brompton Road Knightsbridge London SW1X 7XL

The exterior of the Harrods store in Knightsbridge, London

Opening hours:

Monday11am - 7pm

Tuesday11am - 7pm

Wednesday11am - 7pm

Thursday11am - 8pm

Friday11am - 8pm

Saturday11am - 8pm

Sunday12am - 6pm*

* Browsing only 11.30am–12pm

Harrods Paper Bag Image
Say Hello to the New Icon

Our new paper bag has arrived. We have removed all plastic carrier bags from the store and replaced them with a 100% recyclable, and sustainably sourced paper bag, made from 40% recycled materials. The FSC® label on our new bags means that the paper is responsibly sourced, helping to take care of the world’s forests. We will also remove all carrier bags from our Food Halls and Gift Shop later this year, when customers will be invited to use their own bags or purchase our new bag for life.

Find Out More

Store Highlights

A snapshot of unmissable departments to be found inside Harrods

Beauty & Wellness
ServicesBeauty & Wellness

From the new Hair and Beauty Salon to Adam Grooming Atelier, our incredible range of wellness services offer a tranquil retreat from the hustle and bustle of the store.

Discover & Book
Food & DrinkRestaurants

At Harrods, the world really is your oyster. From aromatic biryani and wood-fired pizza to Lebanese flatbread and British fish and chips from Tom Kerridge, there’s a mouth-watering array of cuisines to enjoy at our restaurants. 

Discover All Restaurants

News & Events

Discover the latest pop-ups, boutiques, restaurant openings and more to check out on your next visit.

View all News & Events

Things to Know

As you’d expect, we’re still employing strict hygiene and social-distancing measures in-store to make Harrods a safe place for our customers and colleagues. Visit our FAQs page for everything you need to know about our safety policies, booking information and more.

Read Our FAQs
Store Guide
Finding your way around


While you’ve been gone, our Store Guide has officially gone digital. You’ll notice handy QR codes around the store, which you can scan with your smartphone to load our digital maps on demand. You can also download the Harrods app and follow our routes around the store – just set your destination and go. 


Discover & Download
H beauty
H beauty


Discover over 100 much-loved and new beauty brands, relax with a mini-treatment at the skincare stations and leave your worries at the Champagne Bar. Our two H beauty destinations are beauty paradise – we’ll see you there.


Plan Your Visit
Harrods digital rewards card
Become a Harrods Rewards Member


The ultimate way to experience Harrods, become a Rewards member to earn points on your purchases, get Cash Rewards, unlock member-only benefits and gain exclusive access to Sales and events. Plus, our Rewards card is now available to download to your phone, so you’ll always have it with you.


Join Rewards
The Harrods Personal Shopping service
Shop the Store From Home


Unlock every in-store department with our remote Personal Shopping service. From gifting inspiration to the lowdown on new arrivals, the Personal Shopping team is on hand to offer one-to-one advice.


Find Out More
The escalators in the iconic Harrods store in Knightsbridge

Contact Us

Harrods Customer Service:

  • +44 (0)20 7730 1234
  • +44 (0)20 3626 7911
  • [email protected]

Customer Service Opening Hours:

Store Guide