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Returns

If you change your mind about your order or purchase, you have 14 days from the day of delivery to return your order, using our free returns service. To arrange your return, simply sign in to your account and go to Orders & Returns. Once you’ve found your order, click Start a Return. If you don’t have an account, you can visit our Return page to start your return. Please allow up to 7 days for your return to be processed.

If you purchased an item through our remote shopping services, you can contact your Personal Shopper or Customer Services to arrange a return.