Our ESG Report

Our Inaugural ESG Report

“While Harrods has witnessed unprecedented change over the 175-year history, we are facing an even more rapidly changing future. We recognise that it is only by putting the sustainability of our business, our supply chain and the planet at the forefront of our business, that we can assure the continuing high standards we have always stood for and that our customers have always expected. I am proud to present Harrods inaugural ESG report, outlining the steps we are taking as a business to ensure we operate as a sustainable and conscientious luxury retailer.”– Michael Ward, Managing Director

Towards Transparency and Accountability

Harrods is a privately held company, owned in its entirety by the Qatari Investment Authority as the majority shareholder. Harrods holds itself accountable to its owners, but also its brands, employees and customers in terms of how we conduct business and uphold our values. As a luxury brand, transparency and accountability are fundamental to our licence to operate. We believe external reporting to be an important aspect to the delivery and transparency of our ESG strategy.

Why Now?

This inaugural ESG report marks a milestone in our sustainability journey. It is an important first step in recognising the work that has been done across the business, while acknowledging that we still have much left to do. We believe in doing better, and always strive to be transparent about the progress we are making and the commitments we need to uphold.The report outlines The Harrods Path to a Sustainable Future: the steps we have taken to operate more responsibly across our value chain, the key milestones we have reached throughout 2023, and our ambitious plans for the future. It covers the financial year from 1st Feb 2023 to 31st January 2024, with the activities detailed taking place therein unless otherwise specified.We will continue to report on our ESG progress and commitments on an annual basis.

Read the 2023 Harrods Annual ESG Report