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Cookie Policy

What Are Cookies?

Cookies are small text files that are stored within your internet browser by the websites that you visit. In a similar way to many other websites, harrods.com places cookies on your device to understand more about your visit and help us to enhance your experience.

How Does Harrods.Com Use Cookies?

Cookies are used for various aspects of functionality such as keeping track of the items in your shopping bag, learning more about how you arrived at our website and to store your preferences so you don’t have to enter them each time you visit.

See below for the types of cookies we use and the functionality they support.

Cookie Types That Harrods.com Uses:

Essential Cookies
These are cookies that our website needs in order to function and if they are not accepted by you, parts of the site won’t be usable. Examples of where these cookies are used include: to store how many items are in your shopping bag, to anonymously determine when you are signed in, and to determine which currency we should use based on your preferred delivery location when displaying prices to you.

Third Party Cookies
Aside from setting cookies ourselves, we also allow carefully-selected third parties to set cookies during your visit to our website. These organisations provide us with information on how you use harrods.com. They may also use cookies to promote our newest products and latest offers to you on other websites based on your activity at harrods.com. For example, you may see products that you viewed at harrods.com presented on other websites as you move around the internet. Some of our partners will use your location to provide more relevant messaging.

Read on to learn how to disable these cookies should you wish to switch this feature off.

Analytics Cookies
We use various software tools that allow us to study, and then improve, how customers interact with our website - this is known as website analytics. Examples of analytical tools that we use are: Google Analytics, Adobe Analytics and User Replay.

Analytics cookies allow us to understand more about how many visitors we have to the website, how many times they visit harrods.com and how many times a user viewed specific webpages within our site. Although analytics cookies allow us to gather specific information about the pages that you visit and whether you have visited harrods.com multiple times, we cannot use them to find out details such as your name or address.

How Can I Manage My Cookies?

If you do not want to accept cookies from harrods.com, you can change your browser settings so that cookies are not accepted. If you choose to do this, please be aware harrods.com may no longer function as intended.

For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies; https://ico.org.uk/for-the-public/online/cookies/.

How Can I Turn My Cookies Off?

All popular browsers (e.g. Chrome, Internet Explorer, Edge and Safari) allow you to amend your cookie settings so that cookies are no longer enabled across all websites that you visit. You can find information explaining how to disable cookies for the main browsers in the ‘Where to find information about controlling cookies’ section at the Information Commissions website; https://ico.org.uk/for-the-public/online/cookies/.

For any queries regarding your visit to harrods.com, please contact our Customer Loyalty team.

For more information about how we use the information you submit on this site, please read our Security & Privacy Policy.