Words by Nasreen Osman
As a beauty editor who’s sampled everything from high-end facials to breakthrough hair treatments, I can confidently say that dreamy hair spa moments have officially peaked with the launch of the Flora Labs Paris Bespoke Hair Spa – now available exclusively at the Hair and Beauty Salon on the Fifth Floor.
We all know by now that scalp care is the real MVP when it comes to healthy hair. Knowing is one thing – doing it is another. I’ll be the first to admit that while I treat the lengths of my curls like silk, I don’t give my roots nearly the same attention. My hope for this 30-minute treatment? To finally bring my scalp up to par with the rest of my hair and to savour every luxurious moment of the experience.
Think of this as luxury facial meets hair ritual. The Flora Labs Bespoke Hair Spa is a fully customised treatment built around your hair and scalp’s individual needs. It starts with a scalp and hair analysis using diagnostic tools, followed by a fragrance-personalised cleansing and conditioning ritual, a charcoal detox and five signature massage techniques.
Flora’s signature use of biomimetic ingredients – those that mimic the skin and hair’s natural function – means your scalp microbiome is rebalanced, your strands are repaired, and the results are instant. The process is a blend of beauty and wellness, science and spa-like pampering.
The treatment began with a scalp consultation led by stylist George, who used a micro-camera to get up close and personal with my scalp. The results were... revealing. Turns out it was very dry (heatwaves will do that), and I had some product build-up that I hadn’t noticed.
With that in mind, George carefully selected the right mix of hydrating and microbiome-repairing products tailored specifically to my needs.
At this point, things get heavenly. George blended Flora’s No 5 Keratin and No. 6 Microbiome Booster into the charcoal Intensive Detox Super Scalp Scrub designed to both detox and nourish, then applied it directly to my scalp.
The scalp massage that followed? Unmatched. Instead of a rushed rinse-and-go, George took his time to work in the product – not just during the scrub, but at every stage: shampoo, conditioner, rinse. Each step was hands-on, and it showed. I could just feel the tension melt away.
We used Flora’s No.2 Fortifying Shampoo and No.1 Hydrating Conditioner, both sulfate-free and designed to moisturise without weighing down my hair, which, for curls, is a game-changer.
Then came the main event – the waterfall head spa. You’ve likely seen this all over your TikTok For You Page, and it’s every bit as dreamy in real life. Warm water gently cascades over your scalp in rhythmic streams, creating this bizarrely blissful ASMR-meets-spa moment. I didn’t want it to end, frankly.
It’s a big yes from me. My scalp felt immaculately clean – but not stripped. You know that squeaky, tight feeling you sometimes get after a clarifying treatment? None of that here. Instead, it felt hydrated, balanced and genuinely refreshed.
Even more impressive? My blow-dry lasted longer than usual. As someone with curly hair, that’s saying something. What I loved most, though, was that this wasn’t just another salon treatment where you’re left at a basin waiting for a miracle mask to maybe do its thing. This felt like a proper wellness moment, start to finish – and the results backed it up.
The treatment is 30 minutes long.
Yes, it’s full customisable and your stylist will walk you through the products. Your scalp is analysed and treated accordingly – whether you’re oily, flaky, sensitive, or dry.
Exclusively at the Harrods Hair and Beauty Salon on the Fifth Floor.
