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Visitor Guidelines
Planning a visit? To get the latest store updates and Covid-19 safety information, please read our FAQs before visiting.
A tranquil space offering a bespoke, holistic approach to wellness, featuring world-class practitioners and cutting-edge technology to deliver results.
The Wellness Clinic unites the world’s best remedial, aesthetic and wellbeing specialists all under one roof. From dermatology to beauty acupuncture, full-body cryotherapy to mindfulness, the collection of bespoke services blends technology with ancient healing techniques for a truly holistic and harmonious approach to optimum health and wellbeing.
From rejuvenating aesthetic treatments to specialist dermatology and non-surgical strategies to enhance skin health, the treatments provided by our in-house experts are a surefire route to great skin.
Whether you’re in need of simple yet effective meditation techniques for everyday life or a mindfulness masterclass, our gentle yet transformative programmes provide the ultimate stress fix.
Physiotherapy, personal training and bespoke nutrition plans – our synergistic approach addresses niggles, full body transformations and everything in between.
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The Wellness Clinic is located on the Fourth Floor, adjacent to Fashion Lab. On arrival you’ll be greeted by a highly knowledgeable member of the front of house team who will take the time to understand your concerns and direct you to a practitioner. The referral is based on treatments offered and availability, but also by approach and demeanour – it's a holistic fit, too.
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To offer the best possible advice, we encourage you to bring along a list of concerns to your initial consultation. You may be asked to show a particular body part or remove make-up, but rest assured that consultation areas are private and you’ll be provided with everything you need to change beforehand and refresh afterwards.
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Our practitioners can provide you with a bespoke programme and tailored treatment schedule to ensure ultimate convenience and optimum results. Some treatments can begin directly after a consultation depending on expert availability and technical suitability, and for individual appointments, a deposit of 50% of the treatment price is normally required.
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Every client is given a dedicated aftercare plan, and the team will be on-hand to assist with further bookings or questions, either after treatment or at a later date. To extend the premium care and service, luxury showers and changing rooms provide a serene space to get ready or unwind post-treatment.
Consultations carry a fee, which varies according to the treatment and practitioner required; our front of house team will talk you through the various options when booking.
The New York Dermatology Group offers rejuvenating treatments that have become the brand’s signature service. NYDG’s approach is to customise treatment plans, implementing 3D imaging and cutting-edge technologies to achieve the most discerning results possible.
Find Out MoreHow do I book?
Please contact +44 (0)20 7225 5678 or email [email protected]. All bookings, including consultations, are subject to a percentage deposit payment at the time of making the reservation. If you are making a booking with a gift voucher please quote the voucher number.
What services do you offer?
Full-time services include aesthetics, dermatology, fitness, nutrition and holistic therapies. Harrods will also host a selection of guest experts throughout the year, giving clients access to the industry’s leading practitioners, as well as the most innovative and exciting new services and procedures.
When should I arrive for my appointment?
If you are new to The Wellness Clinic please arrive 15 minutes before your appointment. This will allow plenty of time to check in and enjoy refreshments at reception. Arriving late will reduce your appointment time as each session will finish exactly on time as a courtesy to the next client.
What is The Wellness Clinic’s cancellation policy?
Treatments and personal training appointments that are missed or not rescheduled within 24 hours of the appointment time will result in your deposit becoming non-refundable. Deposits are fully refundable if cancellation takes place more than 24 hours prior to the appointment time.
The Wellness Clinic Fourth Floor, Harrods 87-135 Brompton Road Knightsbridge London SW1X 7XL
Monday11am - 7pm
Tuesday11am - 7pm
Wednesday11am - 7pm
Thursday11am - 7pm
Friday11am - 8pm
Saturday11am - 8pm
Sunday12pm - 6pm
* Browsing only 11.30am-12pm