Harrods Terms and Policies

1. The 10% offer is available to all Harrods Rewards members on purchases made (i) in-store at the Harrods Knightsbridge store between 31 July and 3rd August 2025, and (ii) online at http://harrods.com or (iii) via the Harrods app, between 30 July 2025 starting at 5pm BST and 3 August 2025.

2. Certain departmental, brand and product exclusions apply (including but not limited to: Fine Jewellery and Watches, in-store Food Halls and Hampers purchases, Restaurants and Cafés, Hair and Beauty Salon, Wellness Clinic, Furniture, Halcyon Gallery and Gift Cards). Please ask in-store or contact Customer Service for a full list of exclusions, including excluded brands.

3. To redeem the Offer in-store, customers must present their Rewards card upon payment or be logged into their Harrods Rewards account online at http://harrods.com or the Harrods app.

4. The relevant discount will be automatically applied at the till point (for in-store purchases) or at the point of checkout (for purchases online at http://harrods.com or the Harrods app).

5. The Offers cannot be used in conjunction with any other Rewards discount promotion offers or exchanged for cash.

6. The Offers exclude Harrods staff, agents and their immediate families.

7. The Offers are subject to the terms and conditions of the Harrods Rewards programme. See http://harrods.com/legal/harrods-rewards for full details.

1. The prize draw is open to Harrods Rewards members aged 18 years and over who attend the Harrods Hive Event in Dubai, the United Arab Emirates (the “Event”), excluding employees of Harrods, their families, their agents and anyone professionally connected with the prize draw.

2. Details of how to enter this prize draw form part of the terms and conditions. By entering this prize draw, entrants will be deemed to have accepted and be bound by these terms and conditions.

3. To enter the prize draw, entrants who are existing Rewards members must scan the QR code available at the Event and submit the prize draw form with their Rewards Card number on 8th May 2025 (“Closing Date”). Entrants who are not Harrods Rewards members will be required to sign up to the Rewards programme via the QR code available at the Event on 8th May 2025 to be eligible for entry.

4. There will be three winners and three Prizes (as defined below). Each winner will be selected at random and contacted by the Promoter (Harrods) via the email address registered to their Rewards Card within approximately seven days following the Closing Date. No correspondence will be entered into regarding the selection of the winners. Entrants are advised to ensure that their contact details are up to date.

5. Each prize draw winner will receive The Georgian Dinner Experience for two at Harrods Knightsbridge (comprising a starter, main with sides, dessert and drink pairings) (each a “Prize”, together the “Prizes”). Bookings are subject to availability. General booking terms and cancellation policies apply.

6. Each winner will be required to confirm their acceptance of the Prize within 14 days of being contacted by the Promoter. Upon accepting the Prize, each winner must confirm with the Promoter their preferred date and time for redemption of the Prize. The Prize must be redeemed by 25th November 2025 and will expire if not used.

7. Alcohol will be served to over 18s only. Winners who wish to consume alcohol may be asked to produce a valid form of identification to confirm proof of age, and the Promoter reserves the right to refuse to serve alcohol to a winner and/or their guest in the event this cannot be produced.

8. Should the Promoter be unable to contact a winner, or should a winner not confirm their acceptance of the Prize within the deadline, then the Promoter reserves the right at its sole discretion to award the Prize to an alternative randomly selected entrant. No correspondence will be entered into regarding the selection of the winners.

9. The Promoter accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted, damaged, defaced or misdirected entries, claims or correspondence, whether due to error, omission, alteration, tampering, theft, destruction, communications failure or otherwise, or inability or delay to contact the winner, or entrants’ contact details that are incorrect or incomplete.

10. The Prize is as stated, non-transferable, subject to availability and cannot be exchanged for a cash equivalent or any other prize.

11. By entering the prize draw, entrants agree to their details being collected and stored by the Promoter for the purposes of conducting the prize draw and Survey. Your data will be processed in accordance with Harrods’ privacy policy, which can be found at harrods.com/s/legal/privacy-policy.

12. The Promoter reserves the right to (i) substitute the Prize for a Prize of an equivalent value should the Prize or any part of the Prize become unavailable for any reason, (ii) to cancel the prize draw, and/or (iii) to amend these terms and conditions at any time.

13. Insofar as is permitted by law, the Promoter and its agents will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss or damage occurring as a result of taking up the Prize except where it is caused by the negligence of the Promoter or its agents or that of their employees. Your statutory rights are not affected.

14. This prize draw and these terms and conditions will be governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England.

15. The promoter of this prize draw (the ‘Promoter’) is Harrods Limited (No. 30209), Registered Office: 87–135 Brompton Road, London, SW1X 7XL.

1. The prize draw is open to Harrods Rewards members aged 18 years and over who attend the Harrods Hive Event in Riyadh, Saudi Arabia (the “Event”), excluding employees of Harrods, their families, their agents and anyone professionally connected with the prize draw. 

2. Details of how to enter this prize draw form part of the terms and conditions. By entering this prize draw, entrants will be deemed to have accepted and be bound by these terms and conditions.

3. To enter the prize draw, entrants who are existing Rewards members must scan the QR code available at the Event and submit the prize draw form with their Rewards Card number on 11th January 2025 (“Closing Date”). Entrants who are not Harrods Rewards members will be required to sign up to the Rewards programme via the QR code available at the Event on 11th January 2025 to be eligible for entry.

4. There will be three winners and three Prizes (as defined below). Each winner will be selected at random and contacted by the Promoter (Harrods) via the email address registered to their Rewards Card within approximately 7 days following the Closing Date. No correspondence will be entered into regarding the selection of the winners. Entrants are advised to ensure that their contact details are up to date. 

5. Each prize draw winner will receive The Georgian Dinner experience for two at Harrods Knightsbridge (comprising a starter, main with sides, dessert and drink pairings) (each a “Prize”, together the “Prizes”). Bookings are subject to availability. General booking terms and cancellation policies apply. 

6. Each winner will be required to confirm their acceptance of the Prize within 14 days of being contacted by the Promoter. Upon accepting the Prize, each winner must confirm with the Promoter their preferred date and time for redemption of the Prize. The Prize must be redeemed by 30th June 2025 and will expire if not used. 

7. Alcohol will be served to over 18s only. Winners who wish to consume alcohol may be asked to produce a valid form of identification to confirm proof of age and the Promoter reserves the right to refuse to serve alcohol to a winner and/or their guest in the event this cannot be produced. 

8. Should the Promoter be unable to contact a winner, or should a winner not confirm their acceptance of the Prize within the deadline, then the Promoter reserves the right at its sole discretion to award the Prize to an alternative randomly selected entrant. No correspondence will be entered into regarding the selection of the winners.

9. The Promoter accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted, damaged, defaced or misdirected entries, claims or correspondence, whether due to error, omission, alteration, tampering, theft, destruction, communications failure or otherwise, or inability or delay to contact the winner, or entrants’ contact details that are incorrect or incomplete.

10. The Prize is as stated, non-transferable, subject to availability and cannot be exchanged for a cash equivalent or any other prize.

11. By entering the prize draw, entrants agree to their details being collected and stored by the Promoter for the purposes of conducting the prize draw and Survey. Your data will be processed in accordance with Harrods’ privacy policy which can be found at harrods.com/en-gb/s/legal/privacy-policy. 

12. The Promoter reserves the right to (i) substitute the Prize for a Prize of an equivalent value should the Prize or any part of the Prize become unavailable for any reason, (ii) to cancel the prize draw, and/or (iii) to amend these terms and conditions at any time.  

13. Insofar as is permitted by law, the Promoter and its agents will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss or damage occurring as a result of taking up the Prize except where it is caused by the negligence of the Promoter or its agents or that of their employees. Your statutory rights are not affected. 

14. This prize draw and these terms and conditions will be governed by the laws of England and Wales and any disputes will be subject to the exclusive jurisdiction of the courts of England. 

15. The promoter of this prize draw (the ‘Promoter’) is Harrods Limited (No. 30209), Registered Office: 87–135 Brompton Road, London, SW1X 7XL.    

Harrods Rewards members who receive the promotional email will be eligible to receive double Harrods Rewards points (when using their Rewards card) on purchases of Sensai beauty products, made in the Beauty Halls on the Ground Floor of the Harrods Knightsbridge store within 30 days of the date of the email. Purchases from other brands, harrods.com, the Harrods App and other Harrods stores are excluded from this offer. This offer excludes Harrods staff, agents and their immediate families. This offer is not transferable to other Harrods Rewards members or any other person and cannot be redeemed, refunded, re-sold or exchanged for cash or any other product. The Rewards points will be loaded on the member’s Harrods Rewards card used for the qualifying transaction(s) approximately seven days after the qualifying transaction. This offer is subject to the terms and conditions of the Harrods Rewards programme. See harrods.com/legal/harrods-rewards for full details.

Customers who spend £60 or more in one transaction from the H Beauty Lakeside store (excluding purchases from the H Beauty café and champagne bar) and present their receipt to the H beauty Lakeside Sampling Station (“Sampling Station”) may receive two of the sample products on display at the Sampling Station (“Samples”) at the time of the qualifying transaction, subject to availability. H Beauty employees, agents and their immediate families are excluded. Please note Samples may be mini size, travel size or deluxe size, please refer to the display or ask a member of staff for details. Samples will be distributed on a first-come, first-served basis. Customers may only receive one pair of Samples per transaction. The Samples are non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash or any other product. In the event that any product(s) from the qualifying transaction are returned the customer will also be required to return the Samples. Harrods Beauty Limited reserves the right to amend the requirements for a qualifying transaction, to cancel or close the Sampling Station, to substitute the Samples for an item of equal or greater value and/or to amend these terms and conditions, without notice at any time.

Customers who spend £60 or more in one transaction from the H beauty Milton Keynes at centre:mk store (excluding purchases from the Champagne bar) and present their receipt to the H beauty Milton Keynes centre:mk Sampling Station (“Sampling Station”) may receive two of the sample products on display at the Sampling Station (“Samples”) at the time of the qualifying transaction, subject to availability. H beauty employees, agents and their immediate families are excluded. Please note Samples may be mini size, travel size or deluxe size, please refer to the display or ask a member of staff for details. Samples will be distributed on a first come, first served basis. Customers may only receive one pair of Samples per transaction. The Samples are non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash or any other product. In the event that any product(s) from the qualifying transaction are returned the customer will also be required to return the Samples. Harrods Beauty Limited reserves the right to amend the requirements for a qualifying transaction, to cancel or close the Sampling Station, to substitute the Samples for an item of equal or greater value and/or to amend these terms and conditions, without notice at any time.

Customers who purchase any La Prairie beauty products will be eligible to receive one Skin Caviar Eye Cream 3ml and one Skin Caviar Sleep Mask 5ml (together the “Gift”), while stocks last. Offer available online at harrods.com only. Offer may only be redeemed once. One Gift per customer. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers.

1. Harrods American Express® Cardmembers who are also Harrods Rewards members will be eligible to receive 2000 additional Harrods Rewards points (the “Offer”) when using their Harrods American Express® Card on transaction(s) totalling £2000 or more in store at the Harrods Knightsbridge store, H beauty stores or online at harrods.com (“Qualifying Purchase”) between 14 June 2025 - 14 July 2025 (“Offer Period”).

2. Cardmembers may redeem this Offer once only during the Offer Period and will not be eligible to receive additional Harrods Rewards points from this Offer on subsequent Qualifying Purchases made during the Offer Period.

3. Purchases from other Harrods stores (including airports) are excluded from this Offer.

4. Purchases of gift cards are excluded from this Offer.

5. Harrods staff, agents and their immediate families are excluded from this Offer.

6. The Harrods Rewards points will be loaded on the member’s Harrods Rewards card used for the Qualifying Purchases approximately four weeks after the Offer Period has ended.

7. This Offer is subject to the terms and conditions of the Harrods Rewards programme (including the general conditions applicable to bonus points offers) available at https://www.harrods.com/en-gb/legal/harrods-rewards and the Harrods American Express® programme, see https://www.harrods.com/en-gb/harrods-american-express for full details.

8. Promoter: Harrods Limited, (No. 30209), Registered Office: 87-135 Brompton Road, London, SW1X 7XL.

1. This offer is open to all Harrods American Express® Cardmembers (“Cardmembers”) aged 18 or over, between 10th October 2023 until 31st December 2025

2. Cardmembers who:

3. Sign up to the Small Luxury Hotels of the World (“SLH”) SLH Club Loyalty programme or;

4. Are existing Club 02 (Tier 2) members of the SLH CLUB loyalty programme, will be eligible for a complimentary upgrade to Club 02 of the SLH CLUB loyalty programme (“Membership Upgrade”).

5. Cardmembers who are newly signing up to the SLH programme must sign up via https://slh.com/partners/harrods-club02-2025 and will be automatically enrolled into the Membership Upgrade, which will show on their SLH account.

6. Cardmembers who are existing SLH Club 01 (Tier 1) members must contact the SLH team at [email protected] to request their Membership Upgrade, which will show on their SLH account within 7 working days of the request.

7. The Membership Upgrade will be valid from the date of upgrade until 31st December of the subsequent calendar year.

8. This offer excludes existing SLH Club 02 (Tier 2) loyalty members.

9. Cardmembers may enquire about their Membership Upgrade or the SLH CLUB loyalty programme by contacting [email protected]. Redemption of this offer is subject to the terms and conditions of the SLH CLUB loyalty programme available at www.slh.com/about-slh/slh-club-terms-and-conditions.

10. This offer may only be redeemed by the Primary Cardmember once during the offer period.

11. The Promoter of this offer is Small Luxury Hotels of the World Management Ltd.

12. (Company Number 10122910) with its registered office at 7 Howick Place, London, England, SW1P 1BB.

13. The Harrods American Express Credit Card is offered by American Express Services Europe Limited (“American Express”) with its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.

1. This offer is open to primary Harrods American Express® Cardmembers aged 18 and over (“Cardmembers”).

2. Cardmembers will be eligible to receive a deduction of £25 from the total cost of their bill ("Credit") when spending £25 or more in any restaurant within the Harrods Knightsbridge store (when presenting their Harrods Rewards card and paying with their Harrods American Express® Card) before any service charge.

3. The offer will be available for the Cardmember to redeem from 1st July 2023 onwards and will reset on the first day of each quarterly month (i.e. 1st January, 1st April, 1st July and 1st October). The Credit will be applied to the first eligible restaurant spend of £25 or more. The Credit will not accumulate and will expire if not used during each quarter.

4. Bookings are subject to availability and must be made by contacting the restaurant by phone, emailing [email protected] or by visiting the individual restaurant page on harrods.com. General booking terms and cancellation policies apply (please enquire at the time of booking or see the individual restaurant page on harrods.com. For a list of restaurants, see harrods.com/restaurants.

5. Cardmembers should notify the Promoter of any allergy or dietary requirements at the time of booking. While the Promoter will endeavour to accommodate the allergy and dietary requirements provided, the Promoter and American Express will not be responsible for any adverse effects occurring as a result of the Cardmembers using the offer including, without limitation, any allergic reactions, or for any other loss, damage or injury suffered, sustained or incurred by the Cardmember. For the avoidance of doubt, nothing in these terms seeks to exclude liability for death or personal injury resulting from negligence.

6. This Credit is non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash. Please note that the Credit will not be visible on Cardmembers' Harrods Rewards account statements.

7. The promoter of this offer is Harrods Limited (Company Number 00030209) with its registered office at 87–135 Brompton Road, London SW1X 7XL (the “Promoter”).

8. The Harrods American Express Credit Card is offered by American Express Services Europe Limited (“American Express”) with its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.

9. Harrods reserves the right to amend these Terms and Conditions, to substitute the Credit for an amount of equal or greater value or to suspend or cancel this offer at any time at its sole discretion.

1. This offer is available on all purchases (excluding any purchase of a furniture item) made on harrods.com ("Website") where the nominated delivery address is within the United Kingdom, and, from 21st July 2020, where the purchase is to the value of £100 or more only (“Qualifying Purchase”). The offer will be available whilst the Harrods physical outlets are closed or unless otherwise notified on the Website.

2. Customers who make a Qualifying Purchase will receive free UK standard delivery on their Qualifying Purchase. Customers will also be able to use the free returns service available on the website on Qualifying Purchases.

3. This offer will not be valid on purchases made in-store or by telephone through Harrods Customer Services.

4. The Promoter reserves the right to amend these terms and conditions and/or to terminate this offer at any time.

5. This offer cannot be used in conjunction with any other promotion or offer (including 10% days).

6. Save as expressly amended in these terms for the purposes of this offer, the Website terms and conditions (including details of non-returnable products and other exclusions set out therein) shall apply. Please see our Delivery and Returns pages for full details.

7. Nothing in this offer or these terms is intended to or shall limit or restrict any consumer rights in relation to faulty goods.

8. The Promoter of this offer is Harrods Ltd (No.30209), Registered Office: 87-135 Brompton Road, London SW1X 7XL ("the Promoter").

1. MyBeauty members aged 18 or over, who recycle 5 or more Eligible Items (as defined in the Schedule) on the same date and time, in store at H Beauty stores (“Qualifying Members”) will be eligible to receive 500 bonus Harrods Rewards points (“Recycling Reward”).

2. Points awarded as part of the Recycling Reward will be loaded on the Qualifying Member’s Harrods Rewards card approximately seven days after they have recycled the Eligible Items. Qualifying Members must present their Harrods Rewards card at the till when providing their Eligible Items for recycling.

3. Qualifying Members may receive one Recycling Reward per day and a maximum of 10 Recycling Rewards per calendar month.

4. Qualifying Members may only redeem one Recycling Reward per day. Additional Recycling Rewards will not be added to Qualifying Members accounts once they have received the maximum number of Recycling Rewards in one calendar month.

5. Qualifying Members should ensure Eligible Items provided for recycling are as empty and clean as possible. Harrods reserves the right to refuse Eligible Items that are not in satisfactory condition or refuse Items for recycling at its discretion..

6. This offer is not transferable to other MyBeauty members or any other person and cannot be redeemed, refunded, re-sold or exchanged for cash or any other product.

7. This offer is subject to the terms and conditions of the MyBeauty programme (including the general conditions applicable to bonus points offers). See https://www.harrods.com/en-gb/s/legal/my-beauty for full details.

8. Harrods reserves the right to amend these terms and conditions or to cancel this offer at any time at its discretion.

9. The Promoter of this offer Harrods Ltd (No. 30209). Registered Office: 87-135 Brompton Road, Knightsbridge, London SW1X 7XL.

Eligible Items

• All make-up products (compacts, concealers, and foundations (tubes and sticks), eyeliner pencils and cases, eyeshadow tubes and palettes, lip products (lipstick, gloss and balm), make-up palettes and tubes, mascara tubes

• Beauty jars

• Cream containers

• Hair care product bottles (non-pressurised only)

• Lotion pumps

• Shampoo and conditioner (bottles and caps)

• Skincare bottles

• Soap and handwash pumps

• Tubs

• Tubes and caps (including glass)

• Vitamin bottles
  
  
  Excluded items
  

• Hazardous products including fragrances or nail varnishes

• Biodegradable and plant-based plastics

• Pressurised containers and aerosols

• Razors or blades

• Toothpaste and toothbrushes

• Any samples or testers (these products will be accepted for recycling but Qualifying Members will not accrue Recycling Rewards on these products)

• Cardboard

• Cigarette waste

• Clothing & fabrics

• Electronic waste and batteries

• Food and liquid waste

• Medical waste

• Medicinal blister packs

• Harmful waste (including but not limited to) sharp glass, flammables, toxic or corrosive materials

• Unbranded, and/or unused packaging

1. These terms apply in addition to the terms set out at point of sale or in any communication you have received relating to the relevant gift with purchase promotion (the ‘Offer Specific Terms’).

2. The terms ‘Qualifying Customers’, ‘Gift’, ‘Offer Period’ and ‘Offer’ have the meaning explained in the Offer Specific Terms.

3. Qualifying Customers may only receive one Gift per transaction. Multiple redemptions during the Offer Period are permitted unless specified otherwise.

4. Offers cannot be used in conjunction with any other offer, unless specified otherwise, and is not available to customers shipping items to addresses outside of the UK.

5. Where a Gift is included in the Offer, the Gift is non-transferable and cannot be redeemed, refunded, re-sold or exchanged for cash or any other product. Unless otherwise specified, Gifts will be distributed on a first-come, first-served basis and are subject to availability. The Promoter reserves the right to substitute the Gift for an item of equal or greater value.

6. In the event that some or all of the product(s) which allowed a Qualifying Customer to qualify for the Offer are returned, the Qualifying Customer and will be required to return the Gift at the same time. Please note: if a Qualifying Customer does not return the Gift at the same time as the products purchased, a refund or exchange may be refused until the Gift has been returned.

7. The Promoter reserves the right to cancel the Offer and/or to amend these terms and conditions without notice at any time.

8. If the Gift contains beauty products or food and drink, it may contain allergens. The Promoter shall not be responsible for any adverse effects resulting from the Gift (including but not limited to allergic reactions).

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Purchase 2 different products from Omorovicza beauty between 14th July 2025 and 27th July 2025 to receive one gold hydralifting mask worth £50, while stock lasts. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers. 

Spend £600 or more on La Prairie beauty between 14th July 2025 and 27th July 2025 to receive one platinum rare discovery set which includes One Platinum Rare Haute-Rejuvenation Elixir 5ml Platnium Rare Haute-Rejuvenation Cream 5ml, Platinum Rare Haute-Rejuvenation Eye Cream 3ml and one White La Prairie Pouch, while stock lasts. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers.

Purchase any products from Veronique Gabai beauty between 14th July 2025 and 27th July 2025 to receive one eau d’azur promotion spray 5ml, while stock lasts. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers. 

Purchase any product from BDK beauty between 14th July 2025 and 27th July 2025 to receive one gris charnel 10ml, while stock lasts. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com/s/legal/competitions-and-offers. 

Spend £250 or more on Evidens de beaute between 30th June 2025 and 13th July 2025 to receive one trio must have deluxe worth £210 which includes one special mask 10ml, one total shield SPF 50 5ml and one makeup remover milk 30ml, while stock lasts. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com /s/legal/competitions-and-offers. 

Spend £360 or more on review beauty between 30th June 2025 and 13th July 2025 to receive One Intensité Les Yeux 30ml, one Intensité Complete Anti-aging Serum 5ml, one Crème Lustre Night 5ml, one Intensité Les Yeux 3ml and one Rescue Elixir 5ml, while stock lasts. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com /s/legal/competitions-and-offers.

Purchase £80 or more on Givenchy beauty between 30th June 2025 and 13th July 2025 to receive one rafia pouch, while stock lasts. Offer may only be redeemed once. For full terms and conditions, see the Standard Gift with Purchase Terms and Conditions at harrods.com /s/legal/competitions-and-offers.