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Up to 50% off winter essentials – Shop Now

The new Harrods app is here – Find Out More

Up to 50% off winter essentials – Shop Now

The new Harrods app is here – Find Out More

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Personal Shopping

Harrods is one door with a million paths. Not sure where to start? Book an appointment with a Personal Shopper today. Maximum convenience, no minimum spend.

Experts in Everything


Whether you’re in search of the perfect gift or putting together your own capsule wardrobe, our luxury Personal Shopping service is here to help. Book an appointment with the Knightsbridge team or shop the store from home to enjoy all that Harrods has to offer, wherever you are.


Connect Now

How Does It Work?

  • 1. Get in Touch

    First, click the link below to send us an email with some details about you – such as your preferred language and departments of interest – and we’ll connect you with the team.

  • 2. Meet Your Personal Shopper

    Your dedicated Harrods personal shopper will contact you within 48 hours on whichever platform you prefer – whether that’s WhatsApp, WeChat or a simple phone call.

  • 3. Explore In-Store

    For the full Harrods experience, you can book an appointment for you and your personal shopper to navigate the store together.

  • 4. Shop From Home

    If you can’t make it to Knightsbridge, our service also allows you to browse from the comfort of your own home. Your personal shopper will help guide you through the store remotely and arrange for you to receive your shopping spree in the post.

Connect Now

Frequently Asked Questions

About the Service


Returns Policy

Terms of Service

A member of our team will contact you personally via email or phone to discuss your preferred mode of communication and arrange a time to begin the Personal Shopping experience. They will then act as your personal shopper. To receive this service please click the Connect Now button above to email [email protected] and send us your information. You can opt out at any time by letting your personal shopper know. For further details on how Harrods handles your personal data, please visit



Personal Shopping, Harrods 87-135 Brompton Road Knightsbridge London SW1X 7XL

Opening Hours

Monday10am - 9pm

Tuesday10am - 9pm

Wednesday10am - 9pm

Thursday10am - 9pm

Friday10am - 9pm

Saturday10am - 9pm

Sunday11.30am - 6pm*

* browsing only 11.30am–12pm